Track unresolved Botpress requests in Jira
Use a recurring review to turn unresolved Botpress requests into visible work for your team.
Trigger
Recurring schedule
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Action
Create Issue
Creates a new jira issue (e.g., bug, task, story) in a specified project.
Why this helps
Repeated requests can remain hidden in chat history until someone notices the same need over and over.
- Surface requests that merit product or support follow-up.
- Keep recurring themes visible as tracked Jira work.
- Reduce the need to manually scan conversation history.
Setup
Build it in a few focused steps.
- 1Connect Botpress and Jira once in the Notis portal.
- 2Create an automation and give it a clear name.
- 3In one instruction, ask Notis to review the Botpress history available to it, identify qualifying unresolved requests, and create Jira issues with concise evidence from the conversations.
- 4Pick a recurring schedule and choose where run reports should go.
- 5Test with one real example from the history available to Notis.
Questions about this workflow
Does this scan all Botpress history automatically?
Notis can analyze history available through its Botpress connection. Specify the date range or source of history in your instruction if needed.
What counts as an unresolved request?
Define the criteria in your instruction, such as a request without a clear answer or a repeated need that requires team action.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Botpress to Jira. A trigger fires from one place; an action lands in another.
Botpress triggers
Jira actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Attachment
Uploads and attaches a file to a jira issue.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add Comment
Adds a comment using atlassian document format (adf) for rich text to an existing jira issue.
Add Watcher to Issue
Adds a user to an issue's watcher list by account id.
Assign Issue
Assigns a jira issue to a user, default assignee, or unassigns; supports email/name lookup.
Bulk Create Issues
Creates multiple jira issues (up to 50 per call) with full feature support including markdown, assignee resolution, and priority handling.
Create Issue
Creates a new jira issue (e.g., bug, task, story) in a specified project.
Link Issues
Links two jira issues using a specified link type with optional comment.
Create Project
Creates a new jira project with required lead, template, and type configuration.
Connect any two apps with Notis in the middle.
Botpress and Jira, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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