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Notis

Assign Jira issues from Botpress triage

Route a Botpress triage request to Jira by asking Notis to assign the referenced issue to the named owner.

Trigger

Webhook received

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

Action

Assign Issue

Assigns a jira issue to a user, default assignee, or unassigns; supports email/name lookup.

Why this helps

A triage decision made in chat can be forgotten before anyone updates the Jira assignee.

  • Carry an explicit ownership decision into Jira.
  • Reduce manual follow-up after triage conversations.
  • Keep assignment tied to the context that prompted it.

Setup

Build it in a few focused steps.

  • 1Connect Botpress and Jira once in the Notis portal.
  • 2Create an automation and give it a clear name.
  • 3In one instruction, ask Notis to assign the referenced Jira issue only when the conversation clearly identifies both the issue and intended owner.
  • 4Pick the webhook trigger and choose where run reports should go.
  • 5Test with one real triage request that names an issue and owner.

Questions about this workflow

Can Notis resolve a person from a name or email?

The Jira assignment action supports email or name lookup. Include a clear owner reference in the request.

What happens if the owner is unclear?

Tell Notis to report the ambiguity and leave the issue unassigned until the owner is confirmed.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Botpress to Jira. A trigger fires from one place; an action lands in another.

Botpress triggers

Jira actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Add Attachment

Uploads and attaches a file to a jira issue.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Add Comment

Adds a comment using atlassian document format (adf) for rich text to an existing jira issue.

ActionInstant

Add Watcher to Issue

Adds a user to an issue's watcher list by account id.

ActionInstant

Assign Issue

Assigns a jira issue to a user, default assignee, or unassigns; supports email/name lookup.

ActionInstant

Bulk Create Issues

Creates multiple jira issues (up to 50 per call) with full feature support including markdown, assignee resolution, and priority handling.

ActionInstant

Create Issue

Creates a new jira issue (e.g., bug, task, story) in a specified project.

ActionInstant

Link Issues

Links two jira issues using a specified link type with optional comment.

ActionInstant

Create Project

Creates a new jira project with required lead, template, and type configuration.

ActionInstant

Connect any two apps with Notis in the middle.

Botpress and Jira, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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