Add Botpress conversation context to Jira
Keep customer and user context close to the Jira issue by asking Notis to summarize a Botpress conversation in a comment.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Add Comment
Adds a comment using atlassian document format (adf) for rich text to an existing jira issue.
Why this helps
Teams lose the original user context when a chatbot conversation and its Jira ticket live in separate places.
- Bring relevant conversation details into the ticket discussion.
- Keep comments focused on the reported need and key facts.
- Reduce tab switching when triaging an issue.
Setup
Build it in a few focused steps.
- 1Connect Botpress and Jira once in the Notis portal.
- 2Create an automation and give it a clear name.
- 3In one instruction, ask Notis to summarize the supplied Botpress conversation and comment on the Jira issue identified in the request.
- 4Pick the webhook trigger and choose where run reports should go.
- 5Test with one real conversation and an existing Jira issue.
Questions about this workflow
How does Notis know which Jira issue to comment on?
Include the issue key or another unambiguous issue reference in the webhook request or your instruction.
Can the comment include a transcript summary?
Yes. Tell Notis which details to preserve, such as the user's goal, observed behavior, and unresolved question.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Botpress to Jira. A trigger fires from one place; an action lands in another.
Botpress triggers
Jira actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Attachment
Uploads and attaches a file to a jira issue.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add Comment
Adds a comment using atlassian document format (adf) for rich text to an existing jira issue.
Add Watcher to Issue
Adds a user to an issue's watcher list by account id.
Assign Issue
Assigns a jira issue to a user, default assignee, or unassigns; supports email/name lookup.
Bulk Create Issues
Creates multiple jira issues (up to 50 per call) with full feature support including markdown, assignee resolution, and priority handling.
Create Issue
Creates a new jira issue (e.g., bug, task, story) in a specified project.
Link Issues
Links two jira issues using a specified link type with optional comment.
Create Project
Creates a new jira project with required lead, template, and type configuration.
Connect any two apps with Notis in the middle.
Botpress and Jira, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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