Keep unanswered Botpress questions from slipping through
Collect questions that appear unresolved in accessible conversations and give your team a focused follow-up list.
Trigger
Recurring schedule
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Action
Create a File from Text
Creates a new file in google drive from provided text content (up to 10mb), supporting various formats including automatic conversion to google workspace types.
Why this helps
Unanswered customer questions can disappear in chat history without a deliberate review.
- Gather unresolved questions in one reviewable document
- Include conversation context when it is available
- Make follow-up needs easier to spot
Setup
Build it in a few focused steps.
- 1Connect Botpress and Google Drive once in the Notis portal.
- 2Create an automation from Automations, then New Automation.
- 3In one instruction, ask Notis to review available Botpress conversations for questions without a clear answer and create a Drive report with question context and follow-up needed.
- 4Choose the schedule trigger and select where run reports should go.
- 5Test with one real conversation containing an unanswered question.
Questions about this workflow
How does Notis know a question is unanswered?
It evaluates the available conversation content. Specify what counts as resolved in the instruction if your team uses a particular standard.
Can the report include the conversation source?
Ask Notis to include identifying details when those details are present in the history it can access.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Botpress to Google Drive. A trigger fires from one place; an action lands in another.
Botpress triggers
Google Drive actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add file sharing preference
Modifies sharing permissions for an existing google drive file, granting a specified role to a user, group, domain, or 'anyone'.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Copy file
Duplicates an existing file in google drive, identified by its `file id`.
Create Comment
Tool to create a comment on a file. use when you need to add a new comment to a specific file in google drive.
Create Shared Drive
Tool to create a new shared drive. use when you need to programmatically create a new shared drive for collaboration or storage.
Create File or Folder
Creates a new file or folder with metadata. use to create empty files or folders, or files with content by providing it in the request body (though this action primarily focuses on metadata creation).
Create a File from Text
Creates a new file in google drive from provided text content (up to 10mb), supporting various formats including automatic conversion to google workspace types.
Create a folder
Creates a new folder in google drive, optionally within a parent folder specified by its id or name; if a parent name is provided but not found, the action will fail.
Create Reply
Tool to create a reply to a comment in google drive. use when you need to respond to an existing comment on a file.
Connect any two apps with Notis in the middle.
Botpress and Google Drive, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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No card. Works with personal or business Google Drive.