Convert recurring support questions into event subcategory options
Use repeated support needs as a signal for workshops, clinics, or Q&A sessions, then retrieve precise Eventbrite subcategories.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Get Event Subcategories
Tool to list all event subcategories. use when fetching available subcategory options, optionally filtered by locale after selecting a category.
Why this helps
Repeated questions suggest valuable event topics, but they are easy to overlook when support and event planning live in separate workflows.
- Transforms repeated questions into reusable event insights
- Connects support work with education planning
- Provides focused subcategory choices without extra research
Setup
Build it in a few focused steps.
- 1Connect Botpress and Eventbrite to Notis in the portal.
- 2Create a new automation from any Notis channel or the Automations page.
- 3Describe the outcome in one prompt: When Botpress sends a recurring support-theme summary to this webhook, retrieve fitting Eventbrite subcategories and rank the best educational-event matches.
- 4Select Incoming webhook and a report channel.
- 5Test with one support theme that appears frequently.
Questions about this workflow
Does this read every support conversation automatically?
The webhook should send the theme or summary that Botpress has identified for the automation.
Can it return several subcategories?
Yes. The prompt can request a ranked shortlist rather than a single choice.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Botpress to Eventbrite. A trigger fires from one place; an action lands in another.
Botpress triggers
Eventbrite actions
Get Event Categories
Tool to retrieve event categories. use when selecting a category for an event. localizes results via optional locale parameter.
Get Event Formats
Tool to list event formats. use when you need the available formats before creating or updating an event.
Get Event Subcategories
Tool to list all event subcategories. use when fetching available subcategory options, optionally filtered by locale after selecting a category.
Connect any two apps with Notis in the middle.
Not just Botpress and Eventbrite. Any combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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