Capture product requests from Botpress chats
Keep customer ideas from getting lost among everyday support conversations.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Create a record
Creates a new record in a specified airtable table; field values must conform to the table's column types.
Why this helps
Useful product feedback often appears in casual chats, where it is hard to collect consistently.
- Collect requests with the customer's wording and conversation context.
- Give product review a consistent place to start.
- Spend less time searching chat history for recurring ideas.
Setup
Build it in a few focused steps.
- 1Connect Botpress and Airtable once in the Notis portal.
- 2Create an automation through Automations, New Automation, or tell Notis from any channel.
- 3In one instruction, ask Notis to create a feature request record for each clear product request in a submitted conversation, with a concise summary and supporting context.
- 4Select the webhook trigger and report channel, then test using one real request.
Questions about this workflow
Will it decide which requests to build?
No. It captures requests for review. Prioritization criteria and product decisions remain yours.
Can it distinguish requests from general complaints?
Tell Notis how you define a product request in the instruction, and test that distinction with a real example.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Botpress to Airtable. A trigger fires from one place; an action lands in another.
Botpress triggers
Airtable actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create base
Creates a new airtable base with specified tables and fields within a workspace; ensure field options are valid for their type.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Comment
Creates a new comment on a specific record within an airtable base and table.
Create Field
Creates a new field within a specified table in an airtable base.
Create multiple records
Creates multiple new records in a specified airtable table.
Create a record
Creates a new record in a specified airtable table; field values must conform to the table's column types.
Create table
Creates a new table within a specified existing airtable base, allowing definition of its name, description, and field structure.
Delete Comment
Deletes an existing comment from a specified record in an airtable table.
Delete multiple records
Deletes up to 10 specified records from a table within an airtable base.
Connect any two apps with Notis in the middle.
Botpress and Airtable, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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