Find unanswered questions in Botpress history
Keep a regular eye on questions that may need documentation or a human response.
Trigger
Recurring schedule
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Action
Create multiple records
Creates multiple new records in a specified airtable table.
Why this helps
Unanswered questions can sit in chat history long after the customer needed help.
- Find conversations that appear to end without a useful answer.
- Create records for follow-up or documentation review.
- Make unresolved needs easier to track across recent history.
Setup
Build it in a few focused steps.
- 1Connect Botpress and Airtable once in the Notis portal.
- 2Create an automation through Automations, New Automation, or tell Notis what you need from any channel.
- 3Ask Notis to review recent Botpress conversations on a recurring basis and create Airtable records for questions that remain unresolved, including evidence and conversation context.
- 4Choose the schedule and report channel, then test with one real example.
Questions about this workflow
How does Notis decide a question is unresolved?
Describe the criteria in your instruction. Notis can evaluate the conversation, but your team should review ambiguous cases.
Can this cover conversations outside the available history?
No. It can only review Botpress history available to the connected account.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Botpress to Airtable. A trigger fires from one place; an action lands in another.
Botpress triggers
Airtable actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create base
Creates a new airtable base with specified tables and fields within a workspace; ensure field options are valid for their type.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Comment
Creates a new comment on a specific record within an airtable base and table.
Create Field
Creates a new field within a specified table in an airtable base.
Create multiple records
Creates multiple new records in a specified airtable table.
Create a record
Creates a new record in a specified airtable table; field values must conform to the table's column types.
Create table
Creates a new table within a specified existing airtable base, allowing definition of its name, description, and field structure.
Delete Comment
Deletes an existing comment from a specified record in an airtable table.
Delete multiple records
Deletes up to 10 specified records from a table within an airtable base.
Connect any two apps with Notis in the middle.
Botpress and Airtable, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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