Review customer feedback themes from Botpress
See what customers are asking for across recent conversations, with examples ready for product review.
Trigger
Recurring schedule
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Action
Create multiple records
Creates multiple new records in a specified airtable table.
Why this helps
Feedback is easier to act on when it is gathered into themes instead of left in scattered transcripts.
- Group similar feedback from recent conversations into reviewable themes.
- Keep example conversations alongside each takeaway.
- Prepare product review without manually reading every chat.
Setup
Build it in a few focused steps.
- 1Connect Botpress and Airtable once in the Notis portal.
- 2Create an automation in Automations, New Automation, or describe it to Notis from any channel.
- 3In one instruction, ask Notis to review recent Botpress history, group distinct customer feedback themes, and create Airtable records with representative context.
- 4Choose a recurring schedule and report channel, then test with one real history window.
Questions about this workflow
Does the digest measure how common each theme is?
Only if the available history supports counting it. Ask Notis to include counts and the exact period reviewed.
Can it tell feedback apart from feature requests?
Specify the categories you want and review the first run to check whether they fit your team's use.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Botpress to Airtable. A trigger fires from one place; an action lands in another.
Botpress triggers
Airtable actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create base
Creates a new airtable base with specified tables and fields within a workspace; ensure field options are valid for their type.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Comment
Creates a new comment on a specific record within an airtable base and table.
Create Field
Creates a new field within a specified table in an airtable base.
Create multiple records
Creates multiple new records in a specified airtable table.
Create a record
Creates a new record in a specified airtable table; field values must conform to the table's column types.
Create table
Creates a new table within a specified existing airtable base, allowing definition of its name, description, and field structure.
Delete Comment
Deletes an existing comment from a specified record in an airtable table.
Delete multiple records
Deletes up to 10 specified records from a table within an airtable base.
Connect any two apps with Notis in the middle.
Botpress and Airtable, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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