Make BotPenguin support actions easier to find in Telegram
Give your team a short, consistent menu of bot commands for its support workflow, maintained from a scheduled Notis automation.
Trigger
Recurring schedule
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Action
Set Bot Commands
Use this method to change the list of the bot's commands. see https://core.telegram.org/bots#commands for more details about bot commands.
Why this helps
Useful support shortcuts are easy to forget when a team has to remember command syntax during a busy day.
- Make agreed bot commands easier for the team to discover.
- Keep the command list consistent over time.
- Reduce memory load around infrequently used command syntax.
Setup
Build it in a few focused steps.
- 1Connect Telegram once in the Notis portal.
- 2Create an automation in Automations, or tell Notis from any channel to create it.
- 3In one instruction, ask Notis to set the Telegram bot command list to the support commands your team has provided for its BotPenguin workflow.
- 4Select a recurring Notis schedule and choose where run reports should go.
- 5Test one run and confirm the published command names and descriptions are accurate.
Questions about this workflow
Does this create BotPenguin commands?
No. The available action changes the Telegram bot's command list. The commands should describe the team's workflow and only claim functionality the bot actually supports.
What command details should we provide?
Provide the command names and short descriptions your Telegram bot should expose. Telegram command formatting rules apply.
Does the schedule need to run often?
The list usually changes only when the team's commands change. Choose a schedule that suits how often you update the command set.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link BotPenguin to Telegram. A trigger fires from one place; an action lands in another.
BotPenguin triggers
Telegram actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Answer Callback Query
Use this method to send answers to callback queries sent from inline keyboards. the answer will be displayed to the user as a notification at the top of the chat screen or as an alert.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete Message
Delete a message, including service messages, with certain limitations.
Edit Message
Edit text messages sent by the bot.
Export Chat Invite Link
Generate a new primary invite link for a chat; any previously generated primary link is revoked. the bot must be an administrator in the chat for this to work and must have the appropriate administrator rights.
Forward Message
Forward messages of any kind. service messages can't be forwarded.
Get Chat Info
Get up to date information about the chat (current name of the user for one-on-one conversations, current username of a user, group or channel, etc.).
Get Chat Administrators
Get a list of administrators in a chat. on success, returns an array of chatmember objects that contains information about all chat administrators except other bots.
Get Chat History
Get chat history messages. note: this uses the getupdates method with specific parameters to retrieve historical messages.
Connect any two apps with Notis in the middle.
BotPenguin and Telegram, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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