Keep Telegram handoff notes current with BotPenguin
When a BotPenguin follow-up changes the details of an active handoff, update the Telegram note your team is using to track it.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Edit Message
Edit text messages sent by the bot.
Why this helps
Teams can act on outdated handoff details when new customer information arrives in a separate chatbot thread.
- Keep an existing Telegram handoff note aligned with new supplied details.
- Avoid scattering every follow-up across separate messages.
- Make changed context easier to spot in the team's working chat.
Setup
Build it in a few focused steps.
- 1Connect BotPenguin and Telegram once in the Notis portal.
- 2Create an automation in Automations, or tell Notis from any channel to create it.
- 3In one instruction, ask Notis to edit the identified Telegram handoff message when a BotPenguin webhook provides an update, using only supplied information.
- 4Select the Notis webhook trigger and choose where run reports should go.
- 5Test with one real follow-up payload and confirm the intended Telegram message is edited.
Questions about this workflow
Can Notis edit any Telegram message?
The edit action applies to text messages sent by the bot. The webhook or instruction must provide enough information to identify the target message and the bot must have permission to edit it.
What if the webhook has no message reference?
Notis cannot safely identify which Telegram message to edit. Include a usable message reference in the data or choose a different workflow.
Will the note retain information not in the update?
The edit prompt should preserve known context only when it is available to Notis. The workflow should not invent missing details.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link BotPenguin to Telegram. A trigger fires from one place; an action lands in another.
BotPenguin triggers
Telegram actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Answer Callback Query
Use this method to send answers to callback queries sent from inline keyboards. the answer will be displayed to the user as a notification at the top of the chat screen or as an alert.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete Message
Delete a message, including service messages, with certain limitations.
Edit Message
Edit text messages sent by the bot.
Export Chat Invite Link
Generate a new primary invite link for a chat; any previously generated primary link is revoked. the bot must be an administrator in the chat for this to work and must have the appropriate administrator rights.
Forward Message
Forward messages of any kind. service messages can't be forwarded.
Get Chat Info
Get up to date information about the chat (current name of the user for one-on-one conversations, current username of a user, group or channel, etc.).
Get Chat Administrators
Get a list of administrators in a chat. on success, returns an array of chatmember objects that contains information about all chat administrators except other bots.
Get Chat History
Get chat history messages. note: this uses the getupdates method with specific parameters to retrieve historical messages.
Connect any two apps with Notis in the middle.
BotPenguin and Telegram, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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