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Make BotPenguin conversation reviews easier to remember

Build a small, reliable prompt into the team's routine: Telegram reminds everyone when it is time to review BotPenguin conversations.

Trigger

Recurring schedule

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

Action

Send Message

Send a text message to a telegram chat using the bot api.

Why this helps

Without a clear prompt, conversation reviews slip until the backlog feels too large to approach.

  • Create a consistent cue for reviewing customer conversations.
  • Reduce reliance on remembering a separate dashboard check.
  • Include a short checklist when the automation instruction supplies one.

Setup

Build it in a few focused steps.

  • 1Connect Telegram once in the Notis portal.
  • 2Create an automation in Automations, or tell Notis from any channel to create it.
  • 3In one instruction, ask Notis to send a concise Telegram reminder to review BotPenguin conversations, including any review checklist you provide.
  • 4Select a recurring Notis schedule and choose where run reports should go.
  • 5Test one scheduled run and confirm the reminder clearly prompts the intended review.

Questions about this workflow

Does the reminder include live BotPenguin conversation data?

No. This workflow sends a scheduled prompt. It does not read BotPenguin conversations unless that data is separately made available.

Can it remind different people on different days?

You can create an appropriate schedule and message for the team. Avoid creating redundant reminders that do not represent a different review need.

Can I add my own review checklist?

Yes. Include the checklist in the instruction, and Notis can place it in the Telegram message.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link BotPenguin to Telegram. A trigger fires from one place; an action lands in another.

BotPenguin triggers

Telegram actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Answer Callback Query

Use this method to send answers to callback queries sent from inline keyboards. the answer will be displayed to the user as a notification at the top of the chat screen or as an alert.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Delete Message

Delete a message, including service messages, with certain limitations.

ActionInstant

Edit Message

Edit text messages sent by the bot.

ActionInstant

Export Chat Invite Link

Generate a new primary invite link for a chat; any previously generated primary link is revoked. the bot must be an administrator in the chat for this to work and must have the appropriate administrator rights.

ActionInstant

Forward Message

Forward messages of any kind. service messages can't be forwarded.

ActionInstant

Get Chat Info

Get up to date information about the chat (current name of the user for one-on-one conversations, current username of a user, group or channel, etc.).

ActionInstant

Get Chat Administrators

Get a list of administrators in a chat. on success, returns an array of chatmember objects that contains information about all chat administrators except other bots.

ActionInstant

Get Chat History

Get chat history messages. note: this uses the getupdates method with specific parameters to retrieve historical messages.

ActionInstant

Connect any two apps with Notis in the middle.

BotPenguin and Telegram, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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