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Notis

Review BotPenguin follow-ups from Slack

Turn a scheduled review of available chatbot conversations into a short Slack briefing your team can act on.

Trigger

Recurring schedule

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

Action

Fetch conversation history

Fetches a chronological list of messages and events from a specified slack conversation, accessible by the authenticated user/bot, with options for pagination and time range filtering.

Why this helps

Customer follow-ups can disappear into a growing conversation list when no one has a clear time to review it.

  • Create a predictable moment to review conversation follow-ups.
  • Summarize available records in a familiar team channel.
  • Reduce manual scanning of chatbot conversations.

Setup

Build it in a few focused steps.

  • 1Connect BotPenguin and Slack once in the Notis portal.
  • 2Create an automation in Automations, New Automation, or tell Notis to create it from any channel.
  • 3In one instruction, ask Notis to review available BotPenguin conversations and post a concise Slack summary of follow-ups, noting any information the records do not provide.
  • 4Pick a recurring Notis schedule and choose where run reports should go.
  • 5Test with one real review period and confirm the summary reflects the available conversations.

Questions about this workflow

Will this include every BotPenguin conversation?

It can summarize only records the connected BotPenguin access makes available to Notis. Test the workflow and adjust the instruction if the data does not cover the period or follow-up details you need.

Can Notis tell whether a follow-up is overdue?

Only if the available records include timing or status information sufficient to assess that. Otherwise, ask for a summary of potential follow-ups and supply any missing rules in the instruction.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link BotPenguin to Slack. A trigger fires from one place; an action lands in another.

BotPenguin triggers

Slack actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Set snooze duration

Deprecated: turns on do not disturb mode for the current user, or changes its duration. use `set dnd duration` instead.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Add a custom emoji to a Slack team

Deprecated: adds a custom emoji to a slack workspace given a unique name and an image url. use `add emoji` instead.

ActionInstant

Add an emoji alias

Adds an alias for an existing custom emoji in a slack enterprise grid organization.

ActionInstant

Add a remote file

Adds a reference to an external file (e.g., google drive, dropbox) to slack for discovery and sharing, requiring a unique `external id` and an `external url` accessible by slack.

ActionInstant

Add a star to an item

Stars a channel, file, file comment, or a specific message in slack.

ActionInstant

Add call participants

Registers new participants added to a slack call.

ActionInstant

Add emoji

Adds a custom emoji to a slack workspace given a unique name and an image url; subject to workspace emoji limits.

ActionInstant

Add reaction to message

Adds a specified emoji reaction to an existing message in a slack channel, identified by its timestamp; does not remove or retrieve reactions.

ActionInstant

Connect any two apps with Notis in the middle.

BotPenguin and Slack, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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