Move BotPenguin escalations into Linear
Keep urgent chatbot conversations from disappearing into the inbox. Notis can turn each webhook notification into a focused Linear issue.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Create linear issue
Creates a new issue in a specified linear project and team, requiring a title and description, and allowing for optional properties like assignee, state, priority, cycle, and due date.
Why this helps
Escalations can get buried when you have to switch from chatbot conversations to your engineering backlog.
- Capture urgent conversations in your issue workflow.
- Summarize the reported problem and requested follow-up.
- Reduce manual copying between BotPenguin and Linear.
Setup
Build it in a few focused steps.
- 1Connect BotPenguin and Linear to Notis once in the portal.
- 2Create an automation in Automations, New Automation, or describe it to Notis in plain language from any channel.
- 3In one instruction, ask Notis to turn each incoming escalation webhook into a concise issue summary and next step.
- 4Choose the webhook trigger and select where run reports should go.
- 5Test with one real escalation and confirm the issue is useful.
Questions about this workflow
Does BotPenguin provide a native trigger here?
No. This workflow starts when a webhook request is sent to Notis.
Can Notis choose the Linear team and project?
Tell Notis the intended destination in your instruction. The Linear action requires a team and project, so provide them if they are not available from the incoming context.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link BotPenguin to Linear. A trigger fires from one place; an action lands in another.
BotPenguin triggers
Linear actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create linear attachment
Creates a new attachment and associates it with a specific, existing linear issue.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create a comment
Creates a new comment on a specified linear issue.
Create linear issue
Creates a new issue in a specified linear project and team, requiring a title and description, and allowing for optional properties like assignee, state, priority, cycle, and due date.
Get create issue default params
Fetches a linear team's default issue estimate and state, useful for pre-filling new issue forms.
Create a label
Creates a new label in linear for a specified team, used to categorize and organize issues.
Delete issue
Archives an existing linear issue by its id, which is linear's standard way of deleting issues; the operation is idempotent.
Get all teams
Retrieves all teams from the linear workspace without requiring any parameters.
Download issue attachments
Downloads a specific attachment from a linear issue; the `file name` must include the correct file extension.
Connect any two apps with Notis in the middle.
BotPenguin and Linear, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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