Collect BotPenguin customer feedback in HubSpot
Keep feedback shared in chat available for review alongside your customer records.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Create batch of feedback submissions
Creates a batch of feedback submissions in hubspot, ideal for bulk imports; all property names, `associationtypeid`s, and association `to id`s must reference existing entities in hubspot.
Why this helps
Useful product feedback can disappear in conversation history instead of reaching a reviewable record.
- Keep feedback in HubSpot for review
- Reduce manual copying from conversations
- Retain association context supplied with the request
Setup
Build it in a few focused steps.
- 1Connect BotPenguin and HubSpot once in the Notis portal.
- 2Create an automation in Automations, New Automation, and name it for customer feedback.
- 3Describe how Notis should create a feedback submission from the webhook using valid properties and associations.
- 4Pick the webhook trigger and choose where run reports should go.
- 5Test with one real feedback payload and valid association details.
Questions about this workflow
Can this action create a feedback submission without associations?
The action requires valid property names, association type IDs, and association target IDs for any associations specified.
Can it summarize feedback that is not in the payload?
Notis can analyze returned or supplied data, but it needs the feedback text or relevant context to be provided.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link BotPenguin to Hubspot. A trigger fires from one place; an action lands in another.
BotPenguin triggers
Hubspot actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add asset association
Associates an existing asset ('form', 'object list', or 'external web url') with a specified hubspot marketing campaign.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add token to event template
Adds a new custom data token to an existing event template for a specified hubspot application, optionally populating a crm object property if objectpropertyname is provided.
Archive email
Archives the hubspot email specified by `emailid` by moving it to the recycling bin, making it inaccessible unless restored.
Archive a batch of emails by ID
Archives multiple hubspot crm emails by id; ids must exist as archiving is irreversible.
Archive a batch of quotes by id
Archives a batch of existing, non-archived quotes by their ids; this action is irreversible and useful for managing outdated or irrelevant quotes.
Archive batch of companies by id
Archives a batch of companies by their unique ids; targeted companies must exist, not be previously archived, and this api operation is irreversible.
Archive batch of contacts by id
Archives a batch of existing contacts by their hubspot crm ids, rendering them inactive; this action is irreversible via the api and requires manual restoration or a separate unarchive endpoint.
Archive batch of deals by id
Archives a batch of existing deals by their unique hubspot ids, removing them from active views and reports (soft delete); archived deals may be restorable.
Connect any two apps with Notis in the middle.
BotPenguin and Hubspot, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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