Catch BotMape conversations that still need a response
Give unanswered conversations a regular check-in. Notis reviews the BotMape data available to it and can send a brief WhatsApp nudge when a thread needs attention.
Trigger
Recurring schedule
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Action
Send message
Send a text message to a whatsapp number. note: the message will reflect on the recipient's phone number only if they have texted first.
Why this helps
Without a regular review, a conversation waiting on a reply can get lost among newer work.
- Review conversation data on a repeatable schedule
- Surface threads that may need a human response
- Send a concise nudge without manually scanning every chat
Setup
Build it in a few focused steps.
- 1Connect BotMape and Whatsapp once in the Notis portal.
- 2Create an automation in Automations, New Automation, and name it.
- 3Describe how Notis should identify a conversation needing a response and what to send.
- 4Choose a recurring schedule and where run reports should go.
- 5Test with one real conversation example.
Questions about this workflow
Does BotMape provide an unanswered-conversation trigger?
No BotMape trigger events are listed here. This workflow uses a Notis schedule, and Notis can review only the conversation information BotMape makes available to the automation.
Can Notis know how long a conversation has been waiting?
Only if the relevant timestamps or history are available in the BotMape data it can review. Provide any needed baseline or rule in your instruction if the data does not include it.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link BotMape to Whatsapp. A trigger fires from one place; an action lands in another.
BotMape triggers
Whatsapp actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create message template
Create a new message template for the whatsapp business account. templates must be approved by whatsapp before they can be used. templates are required for marketing messages and messages sent outside the 24-hour window.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete message template
Delete a message template from the whatsapp business account. this permanently removes the template and it cannot be recovered. only delete templates that are no longer needed.
Get business profile
Get the business profile information for a whatsapp business phone number. this includes business details like description, address, website, and contact info.
Get media
Get information about uploaded media including a temporary download url. the download url is valid for 5 minutes and can be used to retrieve the actual media file. this is useful for downloading media that was sent to your whatsapp number.
Get media info
Get metadata about uploaded media without generating a download url. this is useful for checking file size, type, and hash without downloading the file. use get media if you need the actual download url.
Get message templates
Get all message templates for the whatsapp business account. templates are required for sending messages outside the 24-hour window and for marketing/utility messages.
Get phone number
Get details of a specific phone number associated with a whatsapp business account.
Get phone numbers
Get all phone numbers associated with a whatsapp business account (waba).
Connect any two apps with Notis in the middle.
BotMape and Whatsapp, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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