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Notis

Move BotMape refund requests into Stripe

Keep refund follow-up tied to the support request and reduce the back-and-forth of locating transaction details.

Trigger

Webhook received

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

Action

Create Refund

Creates a full or partial refund in stripe, targeting either a specific charge id or a payment intent id.

Why this helps

Refund requests discussed in support conversations can stall while a teammate hunts for the right Stripe transaction.

  • Use a charge ID or payment intent ID from the webhook request.
  • Preserve support context for the refund run.
  • Reduce time spent locating and re-entering transaction references.

Setup

Build it in a few focused steps.

  • 1Connect BotMape and Stripe once in the Notis portal.
  • 2In Automations, choose New Automation and give it a name.
  • 3Tell Notis to create a refund only when the request includes a verified charge or payment intent reference and the intended amount.
  • 4Choose the webhook trigger and where run reports should go.
  • 5Test with one real example in an appropriate Stripe test setup.

Questions about this workflow

Can the action refund only part of a payment?

Yes. The Stripe action supports full or partial refunds and targets either a charge ID or a payment intent ID.

Will Notis infer the refund amount?

The prompt should use the amount supplied in the request or explicitly ask Notis to determine it from the included support context. Do not rely on missing details.

What should be in the webhook request?

Include the verified Stripe transaction reference, requested amount if partial, and enough support context to identify the intended refund.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link BotMape to Stripe. A trigger fires from one place; an action lands in another.

BotMape triggers

Stripe actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Cancel subscription

Cancels a customer's active stripe subscription at the end of the current billing period, with options to invoice immediately for metered usage and prorate charges for unused time.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Confirm payment intent

Confirms a stripe paymentintent to finalize a payment; a `return url` is necessary if the payment method requires customer redirection.

ActionInstant

Create Customer

Creates a new customer in stripe, required for creating charges or subscriptions; an email is highly recommended for customer communications.

ActionInstant

Create an invoice

Creates a new draft stripe invoice for a customer; use to revise an existing invoice, bill for a specific subscription (which must belong to the customer), or apply detailed customizations.

ActionInstant

Create payment intent

Creates a stripe paymentintent to initiate and process a customer's payment; using `application fee amount` for a connected account requires the `stripe-account` header.

ActionInstant

Create a price

Creates a new stripe price for a product, defining its charges (one-time or recurring) and billing scheme; requires either an existing `product` id or `product data`.

ActionInstant

Create product

Creates a new product in stripe, encoding the request as `application/x-www-form-urlencoded` by flattening nested structures.

ActionInstant

Create Refund

Creates a full or partial refund in stripe, targeting either a specific charge id or a payment intent id.

ActionInstant

Connect any two apps with Notis in the middle.

BotMape and Stripe, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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