Keep customer advocacy offers from being missed
When a customer offers to share their experience, make that offer visible for a thoughtful follow-up.
Trigger
Recurring schedule
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Action
Create batch of contacts
Creates up to 100 new contact records in hubspot crm, optionally associating them with existing crm objects; ensure associated object ids are valid.
Why this helps
Customer offers to help with a reference or testimonial are easy to miss when they remain in a chat transcript.
- Capture explicit offers to provide a reference or testimonial.
- Keep unsolicited enthusiasm distinct from an actual offer.
- Create a contact only when identifying details are present.
Setup
Build it in a few focused steps.
- 1Connect BotMape and HubSpot once in the Notis portal.
- 2Create an automation in Automations, New Automation, for customer advocacy follow-up.
- 3In one instruction, ask Notis to create HubSpot contacts only when a customer explicitly offers a testimonial or reference and enough identifying information is present.
- 4Pick a recurring schedule and choose where run reports should go.
- 5Test with one real advocacy offer and review the contact.
Questions about this workflow
Does positive feedback alone count as an offer?
No. The instruction should require an explicit offer to provide a testimonial, reference, or similar help.
Can the CRM contact include the offer details?
The create-contact action supports creating contacts. Include available context where supported, and use run reports to review what was processed.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link BotMape to Hubspot. A trigger fires from one place; an action lands in another.
BotMape triggers
Hubspot actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add asset association
Associates an existing asset ('form', 'object list', or 'external web url') with a specified hubspot marketing campaign.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add token to event template
Adds a new custom data token to an existing event template for a specified hubspot application, optionally populating a crm object property if objectpropertyname is provided.
Archive email
Archives the hubspot email specified by `emailid` by moving it to the recycling bin, making it inaccessible unless restored.
Archive a batch of emails by ID
Archives multiple hubspot crm emails by id; ids must exist as archiving is irreversible.
Archive a batch of quotes by id
Archives a batch of existing, non-archived quotes by their ids; this action is irreversible and useful for managing outdated or irrelevant quotes.
Archive batch of companies by id
Archives a batch of companies by their unique ids; targeted companies must exist, not be previously archived, and this api operation is irreversible.
Archive batch of contacts by id
Archives a batch of existing contacts by their hubspot crm ids, rendering them inactive; this action is irreversible via the api and requires manual restoration or a separate unarchive endpoint.
Archive batch of deals by id
Archives a batch of existing deals by their unique hubspot ids, removing them from active views and reports (soft delete); archived deals may be restorable.
Connect any two apps with Notis in the middle.
BotMape and Hubspot, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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