Retrieve media for a lead handoff
When an attachment needs attention, make its temporary download link available to the person handling the handoff.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Get media
Get information about uploaded media including a temporary download url. the download url is valid for 5 minutes and can be used to retrieve the actual media file. this is useful for downloading media that was sent to your whatsapp number.
Why this helps
A lead's useful attachment can be hard to retrieve when the person handling the follow-up has to hunt across conversations.
- Retrieve media information and a temporary download URL on demand.
- Route an attachment to the person handling the lead handoff.
- Reduce the time spent searching for the original media.
Setup
Build it in a few focused steps.
- 1Connect Botdog and WhatsApp once in the Notis portal.
- 2Create an automation in Automations, New Automation, and name the inbound media handoff.
- 3In one instruction, provide the WhatsApp media identifier and tell Notis where the download details should be reported.
- 4Choose the webhook trigger and where run reports should go.
- 5Test with one real media identifier and act on the download link within its validity period.
Questions about this workflow
How long does the download URL last?
The action description says the temporary download URL is valid for five minutes.
Does this find media from Botdog?
No. Botdog trigger events are not available in the package. Provide the WhatsApp media identifier through the webhook request.
Can I check the file without downloading it?
Yes. Use Get media info to check metadata without generating a download URL.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Botdog to Whatsapp. A trigger fires from one place; an action lands in another.
Botdog triggers
Whatsapp actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create message template
Create a new message template for the whatsapp business account. templates must be approved by whatsapp before they can be used. templates are required for marketing messages and messages sent outside the 24-hour window.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete message template
Delete a message template from the whatsapp business account. this permanently removes the template and it cannot be recovered. only delete templates that are no longer needed.
Get business profile
Get the business profile information for a whatsapp business phone number. this includes business details like description, address, website, and contact info.
Get media
Get information about uploaded media including a temporary download url. the download url is valid for 5 minutes and can be used to retrieve the actual media file. this is useful for downloading media that was sent to your whatsapp number.
Get media info
Get metadata about uploaded media without generating a download url. this is useful for checking file size, type, and hash without downloading the file. use get media if you need the actual download url.
Get message templates
Get all message templates for the whatsapp business account. templates are required for sending messages outside the 24-hour window and for marketing/utility messages.
Get phone number
Get details of a specific phone number associated with a whatsapp business account.
Get phone numbers
Get all phone numbers associated with a whatsapp business account (waba).
Connect any two apps with Notis in the middle.
Botdog and Whatsapp, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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