Send the right file from a chatbot conversation
When someone asks for a specific resource, send the relevant media through WhatsApp using the details available in Botbaba.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Send media
Send a media message to a whatsapp number. note: the media will be delivered to the recipient only if they have texted first.
Why this helps
Finding and sending the right resource manually adds friction to an otherwise simple chatbot conversation.
- Deliver a requested resource in the conversation channel.
- Reduce repeated file searches and manual sending.
- Use the request context to choose a relevant file.
Setup
Build it in a few focused steps.
- 1Connect Botbaba and WhatsApp once in the Notis portal.
- 2Create an automation in Automations, New Automation, and name it for requested media sharing.
- 3Tell Notis to send the relevant media only when the webhook request and Botbaba context identify the requested file.
- 4Choose the webhook trigger and where run reports should go.
- 5Test with one supported media file and a recipient who has already texted your WhatsApp number.
Questions about this workflow
Can this send any file type or size?
Follow the supported formats and size limits for the WhatsApp action. The available action description lists images, videos, audio, documents, and stickers with format-specific limits.
Can it choose a file if the request does not identify one?
No. Include the file or enough information to identify it in the Botbaba context or webhook request.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Botbaba to Whatsapp. A trigger fires from one place; an action lands in another.
Botbaba triggers
Whatsapp actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create message template
Create a new message template for the whatsapp business account. templates must be approved by whatsapp before they can be used. templates are required for marketing messages and messages sent outside the 24-hour window.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete message template
Delete a message template from the whatsapp business account. this permanently removes the template and it cannot be recovered. only delete templates that are no longer needed.
Get business profile
Get the business profile information for a whatsapp business phone number. this includes business details like description, address, website, and contact info.
Get media
Get information about uploaded media including a temporary download url. the download url is valid for 5 minutes and can be used to retrieve the actual media file. this is useful for downloading media that was sent to your whatsapp number.
Get media info
Get metadata about uploaded media without generating a download url. this is useful for checking file size, type, and hash without downloading the file. use get media if you need the actual download url.
Get message templates
Get all message templates for the whatsapp business account. templates are required for sending messages outside the 24-hour window and for marketing/utility messages.
Get phone number
Get details of a specific phone number associated with a whatsapp business account.
Get phone numbers
Get all phone numbers associated with a whatsapp business account (waba).
Connect any two apps with Notis in the middle.
Botbaba and Whatsapp, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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