Move Jira issues after Botbaba resolution updates
Keep issue status aligned with a meaningful resolution update, while leaving workflow history in Jira.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Transition Issue
Transitions a jira issue to a different workflow state, with support for transition name lookup and user assignment by email.
Why this helps
When a problem is resolved in a conversation, the Jira issue can remain in an outdated status until someone remembers to update it.
- Reflect a confirmed resolution in the Jira workflow.
- Reduce stale issue statuses after customer conversations.
- Keep the transition recorded in Jira.
Setup
Build it in a few focused steps.
- 1Connect Botbaba and Jira once in the Notis portal.
- 2Create an automation in Automations, New Automation, and give it a name.
- 3In one instruction, tell Notis to transition the identified issue only when the incoming Botbaba update clearly confirms the specified resolution state.
- 4Pick the webhook trigger and choose where run reports should go.
- 5Test with one resolved example and verify the Jira issue moved to the intended status.
Questions about this workflow
Will every Botbaba update transition an issue?
The instruction should limit transitions to updates that clearly meet your stated resolution condition. A test helps confirm that behavior.
What if the transition is not available for the issue?
Jira workflow transitions vary by issue and status. The automation can only use a transition available for that issue.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Botbaba to Jira. A trigger fires from one place; an action lands in another.
Botbaba triggers
Jira actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Attachment
Uploads and attaches a file to a jira issue.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add Comment
Adds a comment using atlassian document format (adf) for rich text to an existing jira issue.
Add Watcher to Issue
Adds a user to an issue's watcher list by account id.
Assign Issue
Assigns a jira issue to a user, default assignee, or unassigns; supports email/name lookup.
Bulk Create Issues
Creates multiple jira issues (up to 50 per call) with full feature support including markdown, assignee resolution, and priority handling.
Create Issue
Creates a new jira issue (e.g., bug, task, story) in a specified project.
Link Issues
Links two jira issues using a specified link type with optional comment.
Create Project
Creates a new jira project with required lead, template, and type configuration.
Connect any two apps with Notis in the middle.
Botbaba and Jira, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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