Find unresolved Botbaba escalations in Jira
See which tracked chatbot escalations still need attention in one scheduled review.
Trigger
Recurring schedule
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Action
Search Issues Using JQL (GET)
Searches for jira issues using jql with pagination and field selection.
Why this helps
Unresolved customer problems can remain open without drawing attention when teams rely on memory to check the backlog.
- Bring open escalation issues back into view on a regular cadence.
- Summarize current Jira results for easier review.
- Support follow-up without manually repeating the search.
Setup
Build it in a few focused steps.
- 1Connect Botbaba and Jira once in the Notis portal.
- 2Create an automation in Automations, New Automation, and name it.
- 3In one instruction, tell Notis to search Jira for unresolved issues that represent Botbaba escalations and summarize the results.
- 4Pick the schedule trigger and choose where run reports should go.
- 5Test with one real search and confirm that Jira contains the data used by the criteria.
Questions about this workflow
How does Jira know an issue is a Botbaba escalation?
The search needs a Jira field, label, project convention, or other data that identifies those issues. Use only information present in Jira.
Does the scan change issue statuses?
No. This workflow searches Jira and summarizes matching results for review.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Botbaba to Jira. A trigger fires from one place; an action lands in another.
Botbaba triggers
Jira actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Attachment
Uploads and attaches a file to a jira issue.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add Comment
Adds a comment using atlassian document format (adf) for rich text to an existing jira issue.
Add Watcher to Issue
Adds a user to an issue's watcher list by account id.
Assign Issue
Assigns a jira issue to a user, default assignee, or unassigns; supports email/name lookup.
Bulk Create Issues
Creates multiple jira issues (up to 50 per call) with full feature support including markdown, assignee resolution, and priority handling.
Create Issue
Creates a new jira issue (e.g., bug, task, story) in a specified project.
Link Issues
Links two jira issues using a specified link type with optional comment.
Create Project
Creates a new jira project with required lead, template, and type configuration.
Connect any two apps with Notis in the middle.
Botbaba and Jira, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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