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Notis

Assign Jira issues from Botbaba feedback

Make ownership visible as soon as feedback points to the person who should follow up.

Trigger

Webhook received

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

Action

Assign Issue

Assigns a jira issue to a user, default assignee, or unassigns; supports email/name lookup.

Why this helps

A ticket can sit unowned when feedback arrives but nobody takes the extra step to assign it.

  • Make the responsible owner visible on the Jira issue.
  • Avoid a separate manual assignment step after feedback arrives.
  • Use supplied ownership details to route follow-up.

Setup

Build it in a few focused steps.

  • 1Connect Botbaba and Jira once in the Notis portal.
  • 2Create an automation in Automations, New Automation, and name it.
  • 3In one instruction, tell Notis to assign the identified Jira issue to the responsible user supplied with the Botbaba request.
  • 4Pick the webhook trigger and choose where run reports should go.
  • 5Test with a real request that includes an issue identifier and assignee.

Questions about this workflow

Can Notis determine the right assignee automatically?

Only when the responsible person can be determined from information provided in the request or instruction. The workflow should not guess an owner.

What if Jira cannot resolve the supplied person?

Check that the user details in the request identify a Jira user. Jira supports assignment using user lookup details such as email or name.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Botbaba to Jira. A trigger fires from one place; an action lands in another.

Botbaba triggers

Jira actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Add Attachment

Uploads and attaches a file to a jira issue.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Add Comment

Adds a comment using atlassian document format (adf) for rich text to an existing jira issue.

ActionInstant

Add Watcher to Issue

Adds a user to an issue's watcher list by account id.

ActionInstant

Assign Issue

Assigns a jira issue to a user, default assignee, or unassigns; supports email/name lookup.

ActionInstant

Bulk Create Issues

Creates multiple jira issues (up to 50 per call) with full feature support including markdown, assignee resolution, and priority handling.

ActionInstant

Create Issue

Creates a new jira issue (e.g., bug, task, story) in a specified project.

ActionInstant

Link Issues

Links two jira issues using a specified link type with optional comment.

ActionInstant

Create Project

Creates a new jira project with required lead, template, and type configuration.

ActionInstant

Connect any two apps with Notis in the middle.

Botbaba and Jira, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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