Give customer follow-up a clear GitHub owner
When a customer conversation identifies who will investigate, use a webhook to make that person visible on the related GitHub issue.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Add assignees to an issue
Adds or removes assignees for a github issue; changes are silently ignored if the authenticated user lacks push access to the repository.
Why this helps
Customer follow-up can be dropped when the owner is clear in chat but missing from the issue.
- Keep customer-related work owned in GitHub
- Reduce handoff gaps between chat and issues
- Reflect only the owners named in the conversation
Setup
Build it in a few focused steps.
- 1Connect Botbaba and GitHub once in the Notis portal.
- 2Create an automation in Automations, New Automation, and give it a name.
- 3Tell Notis to add people explicitly named as owners in the submitted customer follow-up to the specified GitHub issue.
- 4Choose the webhook trigger and select where run reports should go.
- 5Test with one real follow-up and issue.
Questions about this workflow
Will Notis assign someone based on guesswork?
The instruction should only add owners explicitly named in the customer follow-up.
What if the account lacks issue permissions?
GitHub may silently ignore changes if the authenticated user lacks push access to the repository.
What starts the workflow?
An HTTP request sent to the Notis webhook starts it.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Botbaba to GitHub. A trigger fires from one place; an action lands in another.
Botbaba triggers
GitHub actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Accept a repository invitation
Accepts a pending repository invitation that has been issued to the authenticated user.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
List repositories starred by the authenticated user
Deprecated: lists repositories starred by the authenticated user, including star creation timestamps; use 'list repositories starred by the authenticated user' instead.
List stargazers
Deprecated: lists users who have starred a repository; use `list stargazers` instead.
Star a repository for the authenticated user
Deprecated: stars a repository for the authenticated user; use `star a repository for the authenticated user` instead.
Add email for auth user
Adds one or more email addresses (which will be initially unverified) to the authenticated user's github account; use this to associate new emails, noting an email verified for another account will error, while an existing email for the current user is accepted.
Add app access restrictions
Replaces github app access restrictions for an existing protected branch; requires a json array of app slugs in the request body, where apps must be installed and have 'contents' write permissions.
Add a repository collaborator
Adds a github user as a repository collaborator, or updates their permission if already a collaborator; `permission` applies to organization-owned repositories (personal ones default to 'push' and ignore this field), and an invitation may be created or permissions updated directly.
Add a repository to an app installation
Adds a repository to a github app installation, granting the app access; requires authenticated user to have admin rights for the repository and access to the installation.
Connect any two apps with Notis in the middle.
Botbaba and GitHub, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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