Triage a Borneo privacy finding from WhatsApp
Turn a returned finding into a small menu of clear follow-up options.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Send interactive list
Send an interactive list message to a whatsapp number. list messages allow users to select from up to 10 options in a structured format. great for menus, catalogs, or choices. note: the message will be delivered to the recipient only if they have texted first.
Why this helps
When a finding arrives without an obvious next step, deciding what to do can take longer than the review itself.
- Present follow-up options in one structured menu.
- Reduce the effort of composing a response from scratch.
- Make a review result easier to route into a next decision.
Setup
Build it in a few focused steps.
- 1Connect Borneo and WhatsApp once in the Notis portal.
- 2Create an automation in Automations, New Automation, and name it Privacy Finding Triage Menu.
- 3Tell Notis: Assess the privacy risk in Borneo and send a WhatsApp list message with up to 10 relevant follow-up choices based on the returned finding.
- 4Pick a webhook trigger, choose where run reports go, and test with one real example.
- 5Confirm the recipient has texted your number first and the menu choices match your review process.
Questions about this workflow
How many choices can the list contain?
The Send interactive list action supports up to 10 options.
Can it decide which options to offer?
Notis can use the finding returned by Borneo and your stated review process. Provide your organization-specific choices in the instruction.
Does choosing an option remediate the finding?
This action sends a menu. The listed workflow does not perform a Borneo remediation action based on a selection.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Borneo to Whatsapp. A trigger fires from one place; an action lands in another.
Borneo triggers
Whatsapp actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create message template
Create a new message template for the whatsapp business account. templates must be approved by whatsapp before they can be used. templates are required for marketing messages and messages sent outside the 24-hour window.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete message template
Delete a message template from the whatsapp business account. this permanently removes the template and it cannot be recovered. only delete templates that are no longer needed.
Get business profile
Get the business profile information for a whatsapp business phone number. this includes business details like description, address, website, and contact info.
Get media
Get information about uploaded media including a temporary download url. the download url is valid for 5 minutes and can be used to retrieve the actual media file. this is useful for downloading media that was sent to your whatsapp number.
Get media info
Get metadata about uploaded media without generating a download url. this is useful for checking file size, type, and hash without downloading the file. use get media if you need the actual download url.
Get message templates
Get all message templates for the whatsapp business account. templates are required for sending messages outside the 24-hour window and for marketing/utility messages.
Get phone number
Get details of a specific phone number associated with a whatsapp business account.
Get phone numbers
Get all phone numbers associated with a whatsapp business account (waba).
Connect any two apps with Notis in the middle.
Borneo and Whatsapp, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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