Follow up on customer requests with the right rental context
Start the reply with the customer and rental details you need, ready for your review in Gmail.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Create email draft
Creates a gmail email draft, supporting to/cc/bcc, subject, plain/html body (ensure `is html=true` for html), attachments, and threading.
Why this helps
Customer questions are harder to answer when their rental context is buried in another app.
- Reduces searching for customer and rental context.
- Creates a draft that is easier to personalize and approve.
- Keeps unresolved questions visible for follow-up.
Setup
Build it in a few focused steps.
- 1Connect Booqable and Gmail once in the Notis portal.
- 2Create an automation named Customer Request Follow-Up.
- 3Tell Notis to look up relevant customer and rental details from the incoming request and draft a factual reply, flagging anything it cannot verify.
- 4Pick the notis_webhook trigger and choose where run reports go.
- 5Test with one real customer request and check the draft for accuracy.
Questions about this workflow
Does this find any customer automatically?
Give the webhook request enough identifying information for Notis to locate the intended customer in Booqable.
What happens when the answer is unclear?
Ask Notis to flag the unknown and draft a clarifying question instead of making an assumption.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Booqable to Gmail. A trigger fires from one place; an action lands in another.
Booqable triggers
Gmail actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Modify email labels
Adds and/or removes specified gmail labels for a message; ensure `message id` and all `label ids` are valid (use 'listlabels' for custom label ids).
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create email draft
Creates a gmail email draft, supporting to/cc/bcc, subject, plain/html body (ensure `is html=true` for html), attachments, and threading.
Create label
Creates a new label with a unique name in the specified user's gmail account.
Delete Draft
Permanently deletes a specific gmail draft using its id; ensure the draft exists and the user has necessary permissions for the given `user id`.
Delete message
Permanently deletes a specific email message by its id from a gmail mailbox; for `user id`, use 'me' for the authenticated user or an email address to which the authenticated user has delegated access.
Fetch emails
Fetches a list of email messages from a gmail account, supporting filtering, pagination, and optional full content retrieval.
Fetch message by message ID
Fetches a specific email message by its id, provided the `message id` exists and is accessible to the authenticated `user id`.
Fetch Message by Thread ID
Retrieves messages from a gmail thread using its `thread id`, where the thread must be accessible by the specified `user id`.
Connect any two apps with Notis in the middle.
Booqable and Gmail, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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