Keep guest replies connected to their booking
Give Notis the guest thread and booking context. It can check Bookingmood and reply in the existing Gmail conversation.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Reply to email thread
Sends a reply within a specific gmail thread using the original thread's subject, requiring a valid `thread id` and correctly formatted email addresses. supports attachments via the `attachment` parameter with valid `s3key`, `mimetype`, and `name`.
Why this helps
A guest's email and their booking record can be far apart, making it harder to answer a follow-up in context.
- Use booking context while staying in the existing conversation.
- Reduce the effort of finding the right booking before replying.
- Keep the response attached to the guest's email thread.
Setup
Build it in a few focused steps.
- 1Connect Bookingmood and Gmail once in the Notis portal.
- 2Create an automation in Automations, New Automation, and name it for guest thread replies.
- 3Describe that Notis should use the thread and booking reference supplied in the webhook request, check Bookingmood, and reply in that Gmail thread with relevant verified details.
- 4Pick the webhook trigger and choose where run reports should go.
- 5Test on one real guest thread and verify the reply context.
Questions about this workflow
Does the webhook locate an email thread by itself?
The request should provide enough information for Notis to identify the relevant Gmail thread and Bookingmood booking. No Bookingmood event trigger is available in this package.
Can this reply include details that are absent from Bookingmood?
Only if you provide those details in the request. Notis should not assume unavailable policies, promises, or guest history.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Bookingmood to Gmail. A trigger fires from one place; an action lands in another.
Bookingmood triggers
Gmail actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Modify email labels
Adds and/or removes specified gmail labels for a message; ensure `message id` and all `label ids` are valid (use 'listlabels' for custom label ids).
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create email draft
Creates a gmail email draft, supporting to/cc/bcc, subject, plain/html body (ensure `is html=true` for html), attachments, and threading.
Create label
Creates a new label with a unique name in the specified user's gmail account.
Delete Draft
Permanently deletes a specific gmail draft using its id; ensure the draft exists and the user has necessary permissions for the given `user id`.
Delete message
Permanently deletes a specific email message by its id from a gmail mailbox; for `user id`, use 'me' for the authenticated user or an email address to which the authenticated user has delegated access.
Fetch emails
Fetches a list of email messages from a gmail account, supporting filtering, pagination, and optional full content retrieval.
Fetch message by message ID
Fetches a specific email message by its id, provided the `message id` exists and is accessible to the authenticated `user id`.
Fetch Message by Thread ID
Retrieves messages from a gmail thread using its `thread id`, where the thread must be accessible by the specified `user id`.
Connect any two apps with Notis in the middle.
Bookingmood and Gmail, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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