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Bring the right staff details into a handoff review

A guest handoff may need a specific support person. Retrieve their Whautomate profile as part of the handoff review.

Trigger

Webhook received

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

Action

Get Staff By ID

Tool to retrieve detailed information about a specific staff member. use when you have a valid staff id and need full profile details. use after confirming staffid.

Why this helps

Looking up staff details separately can interrupt the flow between hotel booking context and guest support.

  • Makes staff details available during handoff review
  • Cuts a separate search through the staff directory
  • Supports clearer responsibility decisions

Setup

Build it in a few focused steps.

  • 1Connect Blue Pillow Hotels & Stays and Whautomate to Notis once in the portal.
  • 2Create an automation in the portal or ask Notis to retrieve a known staff profile when a tracked Blue Pillow handoff arrives.
  • 3Select an incoming webhook trigger and have the source workflow or backend send the handoff context to Notis.
  • 4Choose a channel for run reports and test with one handoff for a valid staff ID.

Questions about this workflow

Will it assign the staff member to the booking?

No. It retrieves staff details for review and does not make assignments.

What if the staff ID is unknown?

The listed action requires a valid ID. Use the staff directory action to review staff records when you need to identify someone first.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Blue Pillow Hotels & Stays to Whautomate. A trigger fires from one place; an action lands in another.

Blue Pillow Hotels & Stays triggers

Whautomate actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Add Contact

Tool to add a new contact. use when you need to programmatically create contacts via the api.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Delete Segment

Tool to delete a specific segment. use when you need to remove a segment by its id. use after confirming you have the correct segmentid.

ActionInstant

Delete Service Category

Tool to delete a service category. use when you need to remove a specific service category by its id. use after confirming you have the correct servicecategoryid.

ActionInstant

Get All Webhooks

Tool to retrieve all registered webhooks. use after authenticating to audit or inspect existing webhook subscriptions.

ActionInstant

Get Broadcast By ID

Tool to retrieve a specific broadcast's details. use when you have a broadcast id and need its metadata. use after confirming the broadcastid is valid, as this returns detailed broadcast data.

ActionInstant

Get Broadcasts

Tool to retrieve a list of broadcasts. use when you need to fetch broadcasts with optional filters such as status or date ranges. example: "get all scheduled broadcasts after 2023-01-01t00:00:00z."

ActionInstant

Get Contacts

Tool to retrieve a list of contacts. use when you need to fetch contacts from whatsapp with optional pagination and filters.

ActionInstant

Get Messages of Contact

Tool to retrieve chat messages for a specific contact. use after providing a valid contactid. supports pagination and optional date filtering.

ActionInstant

Connect any two apps with Notis in the middle.

Blue Pillow Hotels & Stays and Whautomate, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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