Turn a Location Pin into a Useful Customer Reply
Add readable location context to the next customer reply without a manual lookup.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Create email draft
Creates a gmail email draft, supporting to/cc/bcc, subject, plain/html body (ensure `is html=true` for html), attachments, and threading.
Why this helps
Customer location pins are difficult to reference in a written conversation and easy to misread.
- Convert coordinates into readable location details.
- Prepare a contextual response for review.
- Avoid copying location details between tools.
Setup
Build it in a few focused steps.
- 1Connect Big data cloud and Gmail once in the Notis portal.
- 2Create an automation in Automations, New Automation, and give it a name.
- 3Describe in one instruction how to reverse geocode the submitted pin and draft a customer reply with the returned details.
- 4Choose the webhook trigger and where run reports should go.
- 5Test with one real customer location pin.
Questions about this workflow
Will the email include a map link?
Only if the webhook or lookup provides one and you ask Notis to include it.
Can the draft include details that were not returned?
Instruct Notis to use returned or submitted details only and avoid guessing.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Big data cloud to Gmail. A trigger fires from one place; an action lands in another.
Big data cloud triggers
Gmail actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Modify email labels
Adds and/or removes specified gmail labels for a message; ensure `message id` and all `label ids` are valid (use 'listlabels' for custom label ids).
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create email draft
Creates a gmail email draft, supporting to/cc/bcc, subject, plain/html body (ensure `is html=true` for html), attachments, and threading.
Create label
Creates a new label with a unique name in the specified user's gmail account.
Delete Draft
Permanently deletes a specific gmail draft using its id; ensure the draft exists and the user has necessary permissions for the given `user id`.
Delete message
Permanently deletes a specific email message by its id from a gmail mailbox; for `user id`, use 'me' for the authenticated user or an email address to which the authenticated user has delegated access.
Fetch emails
Fetches a list of email messages from a gmail account, supporting filtering, pagination, and optional full content retrieval.
Fetch message by message ID
Fetches a specific email message by its id, provided the `message id` exists and is accessible to the authenticated `user id`.
Fetch Message by Thread ID
Retrieves messages from a gmail thread using its `thread id`, where the thread must be accessible by the specified `user id`.
Connect any two apps with Notis in the middle.
Big data cloud and Gmail, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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