Review refunds alongside customer contact context
See refund activity and customer context together in a recurring report, ready for any follow-up your team chooses.
Trigger
Recurring schedule
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Action
List Refunds
Lists stripe refunds, sorted by creation date descending (newest first), with optional filtering by charge or payment intent and pagination support.
Why this helps
Refund follow-up can slip when transaction details and customer context are reviewed in separate sessions.
- Review refund records returned by Stripe.
- Add Bettercontact context for supplied customer contacts.
- Keep a regular refund review in your chosen report channel.
Setup
Build it in a few focused steps.
- 1Connect Bettercontact and Stripe once in the Notis portal.
- 2Create a new automation in Automations, then give it a name and prompt.
- 3Tell Notis to list refunds for the review period you specify and enrich any supplied customer contacts needed to summarize follow-up context.
- 4Pick a recurring schedule and choose where run reports should go.
- 5Test with one real review period and check that the report is useful.
Questions about this workflow
Will this issue or change refunds?
No. It lists refund data and prepares a report.
Does Bettercontact supply customer details from refund records?
No. Supply the contact details needed for enrichment as part of the automation input.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Bettercontact to Stripe. A trigger fires from one place; an action lands in another.
Bettercontact triggers
Stripe actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Cancel subscription
Cancels a customer's active stripe subscription at the end of the current billing period, with options to invoice immediately for metered usage and prorate charges for unused time.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Confirm payment intent
Confirms a stripe paymentintent to finalize a payment; a `return url` is necessary if the payment method requires customer redirection.
Create Customer
Creates a new customer in stripe, required for creating charges or subscriptions; an email is highly recommended for customer communications.
Create an invoice
Creates a new draft stripe invoice for a customer; use to revise an existing invoice, bill for a specific subscription (which must belong to the customer), or apply detailed customizations.
Create payment intent
Creates a stripe paymentintent to initiate and process a customer's payment; using `application fee amount` for a connected account requires the `stripe-account` header.
Create a price
Creates a new stripe price for a product, defining its charges (one-time or recurring) and billing scheme; requires either an existing `product` id or `product data`.
Create product
Creates a new product in stripe, encoding the request as `application/x-www-form-urlencoded` by flattening nested structures.
Create Refund
Creates a full or partial refund in stripe, targeting either a specific charge id or a payment intent id.
Connect any two apps with Notis in the middle.
Bettercontact and Stripe, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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