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Notis

Keep contact research in the Jira conversation

Notis can check a contact and leave the outcome in the issue discussion, including what was verified and what still needs checking.

Trigger

Webhook received

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

Action

Add Comment

Adds a comment using atlassian document format (adf) for rich text to an existing jira issue.

Why this helps

Research shared in chat or notes is hard for the next person to find when they open the Jira issue.

  • Make research visible in the issue conversation.
  • Leave a compact summary for teammates.
  • Capture uncertainty instead of implying a detail was verified.

Setup

Build it in a few focused steps.

  • 1Connect Bettercontact and Jira once in the Notis portal.
  • 2Create an automation in the portal or tell Notis from any channel.
  • 3Describe what contact details to check and what to include in the Jira comment.
  • 4Choose a webhook trigger and select where run reports should go.
  • 5Test with one real contact and issue, then review the comment.

Questions about this workflow

What does the comment contain?

Tell Notis which findings matter, such as verified email, phone availability, or profile details, and ask it to distinguish missing information.

Can the automation comment without an issue key?

The request or instruction must identify the Jira issue to comment on.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Bettercontact to Jira. A trigger fires from one place; an action lands in another.

Bettercontact triggers

Jira actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Add Attachment

Uploads and attaches a file to a jira issue.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Add Comment

Adds a comment using atlassian document format (adf) for rich text to an existing jira issue.

ActionInstant

Add Watcher to Issue

Adds a user to an issue's watcher list by account id.

ActionInstant

Assign Issue

Assigns a jira issue to a user, default assignee, or unassigns; supports email/name lookup.

ActionInstant

Bulk Create Issues

Creates multiple jira issues (up to 50 per call) with full feature support including markdown, assignee resolution, and priority handling.

ActionInstant

Create Issue

Creates a new jira issue (e.g., bug, task, story) in a specified project.

ActionInstant

Link Issues

Links two jira issues using a specified link type with optional comment.

ActionInstant

Create Project

Creates a new jira project with required lead, template, and type configuration.

ActionInstant

Connect any two apps with Notis in the middle.

Bettercontact and Jira, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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