Review open incidents in a scheduled WhatsApp digest
Start a check-in with a short list of incidents that still need attention.
Trigger
Recurring schedule
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Action
Send message
Send a text message to a whatsapp number. note: the message will reflect on the recipient's phone number only if they have texted first.
Why this helps
Open incidents are easy to lose track of when you have to revisit a dashboard repeatedly.
- Gather outstanding incident context in one message.
- Create a predictable moment to review open work.
- Keep the summary focused on items that still need attention.
Setup
Build it in a few focused steps.
- 1Connect Better Stack and WhatsApp once in the Notis portal.
- 2Create an automation and name it for your incident review.
- 3In one instruction, ask Notis to review the Better Stack data available during each run and send a concise digest of open incidents to the intended WhatsApp number.
- 4Choose a recurring schedule and a destination for run reports.
- 5Test with one real example and confirm the available data includes incident status.
Questions about this workflow
Will Notis have incident history automatically?
Only if the connected Better Stack access returns it or you provide it. The schedule itself does not create incident history or a baseline.
Can the digest include resolved incidents too?
You can ask for that, provided the data available to Notis includes their status and relevant details.
Can a regular WhatsApp message reach a recipient who has not started a conversation?
No. A regular message is delivered only if the recipient has texted the WhatsApp business number first.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Better stack to Whatsapp. A trigger fires from one place; an action lands in another.
Better stack triggers
Whatsapp actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create message template
Create a new message template for the whatsapp business account. templates must be approved by whatsapp before they can be used. templates are required for marketing messages and messages sent outside the 24-hour window.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete message template
Delete a message template from the whatsapp business account. this permanently removes the template and it cannot be recovered. only delete templates that are no longer needed.
Get business profile
Get the business profile information for a whatsapp business phone number. this includes business details like description, address, website, and contact info.
Get media
Get information about uploaded media including a temporary download url. the download url is valid for 5 minutes and can be used to retrieve the actual media file. this is useful for downloading media that was sent to your whatsapp number.
Get media info
Get metadata about uploaded media without generating a download url. this is useful for checking file size, type, and hash without downloading the file. use get media if you need the actual download url.
Get message templates
Get all message templates for the whatsapp business account. templates are required for sending messages outside the 24-hour window and for marketing/utility messages.
Get phone number
Get details of a specific phone number associated with a whatsapp business account.
Get phone numbers
Get all phone numbers associated with a whatsapp business account (waba).
Connect any two apps with Notis in the middle.
Better stack and Whatsapp, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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