Send Better Stack incident alerts to WhatsApp
Get the incident essentials on WhatsApp so you can respond without watching another dashboard.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Send message
Send a text message to a whatsapp number. note: the message will reflect on the recipient's phone number only if they have texted first.
Why this helps
Important incident updates can get buried while you are away from the Better Stack dashboard.
- Bring incident context to the channel you check most.
- Reduce time spent checking dashboards for new incidents.
- Include a clear next action in each alert.
Setup
Build it in a few focused steps.
- 1Connect Better Stack and WhatsApp once in the Notis portal.
- 2Create an automation in Notis and give it a clear name.
- 3In one instruction, ask Notis to summarize the incident webhook and send the key details to the intended WhatsApp number.
- 4Choose the webhook trigger and where run reports should go.
- 5Test with one real incident example.
Questions about this workflow
Does Better Stack provide a native trigger event here?
No. This workflow starts with a Notis webhook that Better Stack or another caller sends when an incident needs attention.
Can the WhatsApp message be delivered to anyone?
The recipient must have texted the WhatsApp business number first for a regular text message to be delivered.
What should the webhook include?
Send the incident details you want summarized, such as its name, status, severity, and a dashboard link.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Better stack to Whatsapp. A trigger fires from one place; an action lands in another.
Better stack triggers
Whatsapp actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create message template
Create a new message template for the whatsapp business account. templates must be approved by whatsapp before they can be used. templates are required for marketing messages and messages sent outside the 24-hour window.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete message template
Delete a message template from the whatsapp business account. this permanently removes the template and it cannot be recovered. only delete templates that are no longer needed.
Get business profile
Get the business profile information for a whatsapp business phone number. this includes business details like description, address, website, and contact info.
Get media
Get information about uploaded media including a temporary download url. the download url is valid for 5 minutes and can be used to retrieve the actual media file. this is useful for downloading media that was sent to your whatsapp number.
Get media info
Get metadata about uploaded media without generating a download url. this is useful for checking file size, type, and hash without downloading the file. use get media if you need the actual download url.
Get message templates
Get all message templates for the whatsapp business account. templates are required for sending messages outside the 24-hour window and for marketing/utility messages.
Get phone number
Get details of a specific phone number associated with a whatsapp business account.
Get phone numbers
Get all phone numbers associated with a whatsapp business account (waba).
Connect any two apps with Notis in the middle.
Better stack and Whatsapp, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
Save your first hour today.
7-day trial of any paid plan, with 20$ of usage included.
No card. Works with personal or business Whatsapp.