Get a quick WhatsApp acknowledgment for incidents
Make it easy to confirm that an incident is seen, even when your hands are full.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Send interactive buttons
Send an interactive button message to a whatsapp number. button messages allow users to quickly respond by tapping up to 3 predefined buttons. perfect for yes/no questions, quick choices, or call-to-action scenarios. note: the message will be delivered to the recipient only if they have texted first.
Why this helps
An alert can be delivered without anyone knowing whether the right person saw it.
- Make the requested response obvious.
- Offer a fast choice without composing a reply.
- Surface incidents that still need a human check.
Setup
Build it in a few focused steps.
- 1Connect Better Stack and WhatsApp once in the Notis portal.
- 2Create a named automation from any Notis channel or in Automations, New Automation.
- 3Tell Notis to use the incident details from the webhook and send a button message asking the recipient to acknowledge or request help.
- 4Pick the webhook trigger and the channel for run reports.
- 5Test the wording with one real incident example.
Questions about this workflow
Can this button message be sent to a cold contact?
No. WhatsApp interactive button messages are delivered only when the recipient has texted the business number first.
Does tapping a button automatically update Better Stack?
This workflow only sends the WhatsApp button prompt. Do not assume it records the response in Better Stack.
How many options can the prompt offer?
The WhatsApp action supports up to three predefined buttons.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Better stack to Whatsapp. A trigger fires from one place; an action lands in another.
Better stack triggers
Whatsapp actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create message template
Create a new message template for the whatsapp business account. templates must be approved by whatsapp before they can be used. templates are required for marketing messages and messages sent outside the 24-hour window.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete message template
Delete a message template from the whatsapp business account. this permanently removes the template and it cannot be recovered. only delete templates that are no longer needed.
Get business profile
Get the business profile information for a whatsapp business phone number. this includes business details like description, address, website, and contact info.
Get media
Get information about uploaded media including a temporary download url. the download url is valid for 5 minutes and can be used to retrieve the actual media file. this is useful for downloading media that was sent to your whatsapp number.
Get media info
Get metadata about uploaded media without generating a download url. this is useful for checking file size, type, and hash without downloading the file. use get media if you need the actual download url.
Get message templates
Get all message templates for the whatsapp business account. templates are required for sending messages outside the 24-hour window and for marketing/utility messages.
Get phone number
Get details of a specific phone number associated with a whatsapp business account.
Get phone numbers
Get all phone numbers associated with a whatsapp business account (waba).
Connect any two apps with Notis in the middle.
Better stack and Whatsapp, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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