See refund history alongside the incident
Check whether refunds already exist for the payment tied to an incident, then keep the result with the run report for follow-up.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
List Refunds
Lists stripe refunds, sorted by creation date descending (newest first), with optional filtering by charge or payment intent and pagination support.
Why this helps
Refund status is easy to overlook when an incident thread and payment records live in separate tools.
- Shows related refund records in one incident report
- Helps prevent duplicate refund investigation
- Keeps the provided payment reference tied to its refund history
Setup
Build it in a few focused steps.
- 1Connect Better Stack and Stripe once in the Notis portal.
- 2Create an automation named Review Stripe refunds linked to an incident.
- 3Tell Notis: When the webhook includes a Stripe charge ID or payment intent ID, list refunds for that reference and summarize the amount, status, and creation time; report if no reference is provided.
- 4Pick the webhook trigger and choose where run reports go.
- 5Send one real incident webhook with a payment reference to test the lookup.
Questions about this workflow
What payment reference can start the lookup?
Stripe refunds can be filtered by a charge or a payment intent. Include one of those IDs in the webhook request context.
Will Notis create or issue a refund?
No. This workflow only lists existing refunds for review.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Better stack to Stripe. A trigger fires from one place; an action lands in another.
Better stack triggers
Stripe actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Cancel subscription
Cancels a customer's active stripe subscription at the end of the current billing period, with options to invoice immediately for metered usage and prorate charges for unused time.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Confirm payment intent
Confirms a stripe paymentintent to finalize a payment; a `return url` is necessary if the payment method requires customer redirection.
Create Customer
Creates a new customer in stripe, required for creating charges or subscriptions; an email is highly recommended for customer communications.
Create an invoice
Creates a new draft stripe invoice for a customer; use to revise an existing invoice, bill for a specific subscription (which must belong to the customer), or apply detailed customizations.
Create payment intent
Creates a stripe paymentintent to initiate and process a customer's payment; using `application fee amount` for a connected account requires the `stripe-account` header.
Create a price
Creates a new stripe price for a product, defining its charges (one-time or recurring) and billing scheme; requires either an existing `product` id or `product data`.
Create product
Creates a new product in stripe, encoding the request as `application/x-www-form-urlencoded` by flattening nested structures.
Create Refund
Creates a full or partial refund in stripe, targeting either a specific charge id or a payment intent id.
Connect any two apps with Notis in the middle.
Better stack and Stripe, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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