Bring the relevant Stripe charge into incident triage
When an alert includes a charge ID, pull its full Stripe details into the incident run so the team can investigate with payment context at hand.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Retrieve Charge Details
Retrieves full details for an existing stripe charge using its unique id.
Why this helps
Incident threads often contain an identifier without the payment context needed to understand what happened.
- Adds the referenced charge details to the run report
- Cuts manual searching during triage
- Keeps incident investigation details together
Setup
Build it in a few focused steps.
- 1Connect Better Stack and Stripe once in the Notis portal.
- 2Create an automation named Attach Stripe charge details to an incident.
- 3Tell Notis: When the webhook request includes a Stripe charge ID, retrieve that charge's full details and summarize them in the run report; report clearly if the ID is missing.
- 4Pick the webhook trigger and choose where run reports go.
- 5Send one real incident webhook containing a charge ID to test the lookup.
Questions about this workflow
What does the webhook need to include?
The request context needs the unique Stripe charge ID. Without it, Notis cannot retrieve the specific charge.
Does this change the charge?
No. The selected Stripe action retrieves charge details and does not update or refund it.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Better stack to Stripe. A trigger fires from one place; an action lands in another.
Better stack triggers
Stripe actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Cancel subscription
Cancels a customer's active stripe subscription at the end of the current billing period, with options to invoice immediately for metered usage and prorate charges for unused time.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Confirm payment intent
Confirms a stripe paymentintent to finalize a payment; a `return url` is necessary if the payment method requires customer redirection.
Create Customer
Creates a new customer in stripe, required for creating charges or subscriptions; an email is highly recommended for customer communications.
Create an invoice
Creates a new draft stripe invoice for a customer; use to revise an existing invoice, bill for a specific subscription (which must belong to the customer), or apply detailed customizations.
Create payment intent
Creates a stripe paymentintent to initiate and process a customer's payment; using `application fee amount` for a connected account requires the `stripe-account` header.
Create a price
Creates a new stripe price for a product, defining its charges (one-time or recurring) and billing scheme; requires either an existing `product` id or `product data`.
Create product
Creates a new product in stripe, encoding the request as `application/x-www-form-urlencoded` by flattening nested structures.
Create Refund
Creates a full or partial refund in stripe, targeting either a specific charge id or a payment intent id.
Connect any two apps with Notis in the middle.
Better stack and Stripe, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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