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Review the charge behind a billing issue

Bring transaction detail into the issue review without searching through Stripe manually.

Trigger

Webhook received

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

Action

Retrieve Charge Details

Retrieves full details for an existing stripe charge using its unique id.

Why this helps

Investigating a charge issue can stall while someone locates the exact transaction in Stripe.

  • Retrieve the exact charge referenced in a request.
  • Give the billing issue review concrete transaction context.
  • Reduce manual searching for charge records.

Setup

Build it in a few focused steps.

  • 1Connect Better Proposals and Stripe once in the Notis portal.
  • 2Create an automation in Automations, New Automation, and give it a clear name.
  • 3Tell Notis to retrieve Stripe charge details for the charge ID included in each issue request.
  • 4Choose the webhook trigger and select where run reports should go.
  • 5Test with one real charge ID and verify the result in Stripe.

Questions about this workflow

What identifier is needed?

The request should include the Stripe charge ID.

Does this resolve or refund the charge?

No. It retrieves charge details for review. Any change to payment status or refund requires a separate decision and action.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Better proposals to Stripe. A trigger fires from one place; an action lands in another.

Better proposals triggers

Stripe actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Cancel subscription

Cancels a customer's active stripe subscription at the end of the current billing period, with options to invoice immediately for metered usage and prorate charges for unused time.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Confirm payment intent

Confirms a stripe paymentintent to finalize a payment; a `return url` is necessary if the payment method requires customer redirection.

ActionInstant

Create Customer

Creates a new customer in stripe, required for creating charges or subscriptions; an email is highly recommended for customer communications.

ActionInstant

Create an invoice

Creates a new draft stripe invoice for a customer; use to revise an existing invoice, bill for a specific subscription (which must belong to the customer), or apply detailed customizations.

ActionInstant

Create payment intent

Creates a stripe paymentintent to initiate and process a customer's payment; using `application fee amount` for a connected account requires the `stripe-account` header.

ActionInstant

Create a price

Creates a new stripe price for a product, defining its charges (one-time or recurring) and billing scheme; requires either an existing `product` id or `product data`.

ActionInstant

Create product

Creates a new product in stripe, encoding the request as `application/x-www-form-urlencoded` by flattening nested structures.

ActionInstant

Create Refund

Creates a full or partial refund in stripe, targeting either a specific charge id or a payment intent id.

ActionInstant

Connect any two apps with Notis in the middle.

Better proposals and Stripe, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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