Handle campaign purchase refund requests consistently
Send a reviewed refund request to Notis with its Stripe payment identifier and refund amount.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Create Refund
Creates a full or partial refund in stripe, targeting either a specific charge id or a payment intent id.
Why this helps
Refund requests tied to a campaign purchase can stall while someone searches for the payment and re-enters the decision.
- Reduce time spent locating a payment for a reviewed refund.
- Apply a consistent instruction for requests missing payment identifiers or approval.
Setup
Build it in a few focused steps.
- 1Connect Benchmark Email and Stripe once in the Notis portal.
- 2Create an automation in Automations, New Automation, and name it for reviewed refund requests.
- 3In one instruction, tell Notis to create the approved full or partial refund using the charge or payment intent identifier and amount supplied in the request.
- 4Choose the webhook trigger and select where run reports should go.
- 5Test with one real, approved example and review the Stripe refund and run report.
Questions about this workflow
Does the workflow decide whether a refund is approved?
No approval event is listed. Only send requests to the webhook after your team has reviewed them, and include the payment identifier and refund amount.
Can it issue a partial refund?
The Stripe action supports full or partial refunds. Specify the approved amount in the request and instruction.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Benchmark email to Stripe. A trigger fires from one place; an action lands in another.
Benchmark email triggers
Stripe actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Cancel subscription
Cancels a customer's active stripe subscription at the end of the current billing period, with options to invoice immediately for metered usage and prorate charges for unused time.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Confirm payment intent
Confirms a stripe paymentintent to finalize a payment; a `return url` is necessary if the payment method requires customer redirection.
Create Customer
Creates a new customer in stripe, required for creating charges or subscriptions; an email is highly recommended for customer communications.
Create an invoice
Creates a new draft stripe invoice for a customer; use to revise an existing invoice, bill for a specific subscription (which must belong to the customer), or apply detailed customizations.
Create payment intent
Creates a stripe paymentintent to initiate and process a customer's payment; using `application fee amount` for a connected account requires the `stripe-account` header.
Create a price
Creates a new stripe price for a product, defining its charges (one-time or recurring) and billing scheme; requires either an existing `product` id or `product data`.
Create product
Creates a new product in stripe, encoding the request as `application/x-www-form-urlencoded` by flattening nested structures.
Create Refund
Creates a full or partial refund in stripe, targeting either a specific charge id or a payment intent id.
Connect any two apps with Notis in the middle.
Benchmark email and Stripe, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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