Route campaign follow-up to its owner
When campaign follow-up is sitting unassigned, Notis can check available campaign details and assign the matching Jira issue using the ownership rule you provide.
Trigger
Recurring schedule
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Action
Assign Issue
Assigns a jira issue to a user, default assignee, or unassigns; supports email/name lookup.
Why this helps
Unassigned campaign work can linger because nobody knows who should take the next step.
- Give campaign follow-up a clear owner
- Reduce manual ticket triage
- Use campaign context to inform assignment
Setup
Build it in a few focused steps.
- 1Connect Benchmark email and Jira once in the Notis portal.
- 2Create an automation in Automations, New Automation, and name it for campaign issue assignment.
- 3Tell Notis how to find unassigned campaign issues, identify the responsible user from available campaign information, and assign the matching issue.
- 4Choose a recurring schedule and select where run reports should go.
- 5Test with one issue and verify the ownership information resolves to the intended Jira user.
Questions about this workflow
What if Benchmark does not provide a campaign owner?
Provide an ownership rule or mapping in your instruction. Notis cannot infer an owner that is not available in the app data or supplied by you.
Can Jira resolve an assignee by email or name?
The Assign Issue action supports user lookup by email or name.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Benchmark email to Jira. A trigger fires from one place; an action lands in another.
Benchmark email triggers
Jira actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Attachment
Uploads and attaches a file to a jira issue.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add Comment
Adds a comment using atlassian document format (adf) for rich text to an existing jira issue.
Add Watcher to Issue
Adds a user to an issue's watcher list by account id.
Assign Issue
Assigns a jira issue to a user, default assignee, or unassigns; supports email/name lookup.
Bulk Create Issues
Creates multiple jira issues (up to 50 per call) with full feature support including markdown, assignee resolution, and priority handling.
Create Issue
Creates a new jira issue (e.g., bug, task, story) in a specified project.
Link Issues
Links two jira issues using a specified link type with optional comment.
Create Project
Creates a new jira project with required lead, template, and type configuration.
Connect any two apps with Notis in the middle.
Benchmark email and Jira, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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