Turn campaign escalations into Jira work
When someone flags a campaign for urgent review, an HTTP request can start Notis and create a Jira issue with the escalation details and related campaign context.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Create Issue
Creates a new jira issue (e.g., bug, task, story) in a specified project.
Why this helps
Urgent campaign concerns can arrive in one channel and disappear before the team records them as work.
- Capture escalations as trackable work
- Keep the concern and campaign context together
- Start triage without manually opening Jira
Setup
Build it in a few focused steps.
- 1Connect Benchmark email and Jira once in the Notis portal.
- 2Create an automation in Automations, New Automation, and give it an escalation-focused name and instruction.
- 3Tell Notis to create a Jira issue from each incoming escalation request and include the request details and relevant campaign context.
- 4Choose a webhook trigger and select where run reports should go.
- 5Test by sending one real example request to the automation's webhook.
Questions about this workflow
What starts this workflow?
An HTTP request to the Notis webhook starts it. Benchmark email does not provide a trigger event for this workflow.
Does the webhook automatically receive Benchmark data?
Only if the HTTP request includes the needed information or Notis can retrieve the relevant details from Benchmark email.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Benchmark email to Jira. A trigger fires from one place; an action lands in another.
Benchmark email triggers
Jira actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Attachment
Uploads and attaches a file to a jira issue.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add Comment
Adds a comment using atlassian document format (adf) for rich text to an existing jira issue.
Add Watcher to Issue
Adds a user to an issue's watcher list by account id.
Assign Issue
Assigns a jira issue to a user, default assignee, or unassigns; supports email/name lookup.
Bulk Create Issues
Creates multiple jira issues (up to 50 per call) with full feature support including markdown, assignee resolution, and priority handling.
Create Issue
Creates a new jira issue (e.g., bug, task, story) in a specified project.
Link Issues
Links two jira issues using a specified link type with optional comment.
Create Project
Creates a new jira project with required lead, template, and type configuration.
Connect any two apps with Notis in the middle.
Benchmark email and Jira, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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