Answer benchmark report requests in context
Keep the result beside the question that prompted it.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Send reply
Send a reply to a specific message in a whatsapp conversation. this creates a contextual reply that shows which message you're responding to. note: the reply will be delivered to the recipient only if they have texted first.
Why this helps
When report requests arrive in chat, the answer can lose context after a separate Bench lookup.
- Keep the response tied to a specific message
- Share relevant Bench data in the conversation
- Reduce manual copy and paste
Setup
Build it in a few focused steps.
- 1Connect Bench and WhatsApp once in the Notis portal.
- 2Create a new automation in Automations, or tell Notis in plain language.
- 3Ask Notis to check Bench for the requested information and reply to the specified WhatsApp message using only relevant returned results.
- 4Choose a webhook trigger and select where run reports should go.
- 5Test with one real request and message in an existing conversation.
Questions about this workflow
Does this reply to any message automatically?
The instruction should identify the specific message to reply to. The action sends a reply to a specific message.
What if Bench has no matching result?
Ask Notis to say that no matching result was returned rather than infer one.
Can the reply be sent to a new WhatsApp contact?
The reply action requires an existing conversation where the recipient has texted first.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Bench to Whatsapp. A trigger fires from one place; an action lands in another.
Bench triggers
Whatsapp actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create message template
Create a new message template for the whatsapp business account. templates must be approved by whatsapp before they can be used. templates are required for marketing messages and messages sent outside the 24-hour window.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete message template
Delete a message template from the whatsapp business account. this permanently removes the template and it cannot be recovered. only delete templates that are no longer needed.
Get business profile
Get the business profile information for a whatsapp business phone number. this includes business details like description, address, website, and contact info.
Get media
Get information about uploaded media including a temporary download url. the download url is valid for 5 minutes and can be used to retrieve the actual media file. this is useful for downloading media that was sent to your whatsapp number.
Get media info
Get metadata about uploaded media without generating a download url. this is useful for checking file size, type, and hash without downloading the file. use get media if you need the actual download url.
Get message templates
Get all message templates for the whatsapp business account. templates are required for sending messages outside the 24-hour window and for marketing/utility messages.
Get phone number
Get details of a specific phone number associated with a whatsapp business account.
Get phone numbers
Get all phone numbers associated with a whatsapp business account (waba).
Connect any two apps with Notis in the middle.
Bench and Whatsapp, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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