Bring Beamer product updates into active WhatsApp chats
Answer a product question with the latest relevant Beamer update, in the conversation already underway.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Send message
Send a text message to a whatsapp number. note: the message will reflect on the recipient's phone number only if they have texted first.
Why this helps
Finding and paraphrasing the right product update mid-conversation interrupts customer support.
- Bring product context into a conversation without switching tools.
- Ask Notis to keep the answer focused on the supplied question and update.
- Send a text message when the recipient has initiated a conversation.
Setup
Build it in a few focused steps.
- 1Connect Beamer and WhatsApp once in the Notis portal.
- 2Create an automation in Automations, New Automation, and add a name and prompt.
- 3Tell Notis to use the supplied customer question and relevant Beamer update to draft and send a concise reply.
- 4Pick the webhook trigger and choose where run reports should go.
- 5Test with one real update and a WhatsApp recipient who has texted first.
Questions about this workflow
Can this message go to someone who has not texted first?
The Send message action delivers only if the recipient has texted your WhatsApp number first.
Where does the Beamer update come from?
The automation can process an update identified or supplied with the webhook request and use Beamer to retrieve relevant changelog activity.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Beamer to Whatsapp. A trigger fires from one place; an action lands in another.
Beamer triggers
Whatsapp actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create message template
Create a new message template for the whatsapp business account. templates must be approved by whatsapp before they can be used. templates are required for marketing messages and messages sent outside the 24-hour window.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete message template
Delete a message template from the whatsapp business account. this permanently removes the template and it cannot be recovered. only delete templates that are no longer needed.
Get business profile
Get the business profile information for a whatsapp business phone number. this includes business details like description, address, website, and contact info.
Get media
Get information about uploaded media including a temporary download url. the download url is valid for 5 minutes and can be used to retrieve the actual media file. this is useful for downloading media that was sent to your whatsapp number.
Get media info
Get metadata about uploaded media without generating a download url. this is useful for checking file size, type, and hash without downloading the file. use get media if you need the actual download url.
Get message templates
Get all message templates for the whatsapp business account. templates are required for sending messages outside the 24-hour window and for marketing/utility messages.
Get phone number
Get details of a specific phone number associated with a whatsapp business account.
Get phone numbers
Get all phone numbers associated with a whatsapp business account (waba).
Connect any two apps with Notis in the middle.
Beamer and Whatsapp, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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