Prepare for customer questions before launch
Give the team a head start on likely questions with a short Telegram list based on the Beamer update.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Send Message
Send a text message to a telegram chat using the bot api.
Why this helps
Teams often wait for the first customer question before preparing a useful answer.
- Surface questions a new update may raise.
- Help support and product teams prepare answers earlier.
- Keep the draft clearly separate from approved customer guidance.
Setup
Build it in a few focused steps.
- 1Connect Beamer and Telegram once in the Notis portal.
- 2Create an automation in Automations, New Automation, and give it a name.
- 3Tell Notis to draft likely customer questions from the Beamer update and post them as unapproved FAQ prompts in Telegram.
- 4Pick the webhook trigger and choose where run reports should go.
- 5Test with one real update and check the questions against customer context.
Questions about this workflow
Will it create authoritative answers?
It can draft questions, but answers should be checked by your team against accurate product information.
Does it need a published Beamer event?
Beamer has no listed Notis trigger event. Send an HTTP request to the Notis webhook with the relevant update context.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Beamer to Telegram. A trigger fires from one place; an action lands in another.
Beamer triggers
Telegram actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Answer Callback Query
Use this method to send answers to callback queries sent from inline keyboards. the answer will be displayed to the user as a notification at the top of the chat screen or as an alert.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete Message
Delete a message, including service messages, with certain limitations.
Edit Message
Edit text messages sent by the bot.
Export Chat Invite Link
Generate a new primary invite link for a chat; any previously generated primary link is revoked. the bot must be an administrator in the chat for this to work and must have the appropriate administrator rights.
Forward Message
Forward messages of any kind. service messages can't be forwarded.
Get Chat Info
Get up to date information about the chat (current name of the user for one-on-one conversations, current username of a user, group or channel, etc.).
Get Chat Administrators
Get a list of administrators in a chat. on success, returns an array of chatmember objects that contains information about all chat administrators except other bots.
Get Chat History
Get chat history messages. note: this uses the getupdates method with specific parameters to retrieve historical messages.
Connect any two apps with Notis in the middle.
Beamer and Telegram, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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