See whether recent changes have FAQ coverage
A quarterly coverage check helps you see which product changes may deserve a clear answer in the chatbot.
Trigger
Recurring schedule
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Action
Get All FAQs
Tool to retrieve all frequently asked questions associated with the bot. use after authenticating the bot and when you need to list or manage its faq entries.
Why this helps
New product areas can accumulate without anyone noticing that the chatbot has no FAQ to help customers with them.
- Retrieve existing FAQs as the basis for a coverage review.
- Compare FAQ topics with recent product activity.
- Help identify information gaps without creating an ad hoc review from scratch.
Setup
Build it in a few focused steps.
- 1Connect Beamer and Botsonic to Notis once through the portal.
- 2Create an automation in the portal or ask Notis to run a quarterly FAQ coverage check.
- 3Give Notis one plain-language instruction to retrieve FAQs and summarize recent Beamer topics that may not have a matching customer answer.
- 4Choose a quarterly schedule, select a channel for run reports, and test with one run.
Questions about this workflow
Does the workflow create missing FAQ entries?
No. It retrieves FAQs and summarizes possible coverage gaps for review.
What does it compare against?
Your instruction can ask Notis to consider recent Beamer changelog activity when reviewing the retrieved FAQ topics.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Beamer to Botsonic. A trigger fires from one place; an action lands in another.
Beamer triggers
Botsonic actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
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Get All FAQs
Tool to retrieve all frequently asked questions associated with the bot. use after authenticating the bot and when you need to list or manage its faq entries.
Connect any two apps with Notis in the middle.
Beamer and Botsonic, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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