Find the questions customers keep asking
Review conversation patterns on a cadence and turn repeated confusion into a clear follow-up signal.
Trigger
Recurring schedule
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Action
Get All Conversations
Tool to retrieve all conversations related to the bot. use after authentication when you need a paginated list of conversation threads for review or analytics.
Why this helps
Repeated customer questions can be hard to recognize when conversations are reviewed only in scattered moments.
- Retrieve conversation threads for a recurring pattern review.
- Connect repeated questions with product communication themes.
- Help prioritize clearer chatbot guidance or future announcements.
Setup
Build it in a few focused steps.
- 1Connect Beamer and Botsonic to Notis once through the portal.
- 2Create an automation in the portal or ask Notis to summarize recurring Botsonic questions monthly.
- 3Give Notis one plain-language instruction to retrieve the paginated conversation list and summarize recurring themes alongside recent Beamer updates.
- 4Choose a monthly schedule, select a channel for run reports, and test with one run.
Questions about this workflow
Does this provide chatbot analytics metrics?
The action retrieves conversation threads. Notis can summarize the retrieved content, but this action is not a metrics dashboard.
Can the summary help guide Beamer announcements?
It can surface recurring customer questions for you to consider when planning future product communication.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Beamer to Botsonic. A trigger fires from one place; an action lands in another.
Beamer triggers
Botsonic actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
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Webhook trigger
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Get All Bots
Tool to retrieve all bots associated with the account. use when you need to list existing bots after authentication.
Get All Conversations
Tool to retrieve all conversations related to the bot. use after authentication when you need a paginated list of conversation threads for review or analytics.
Get All FAQs
Tool to retrieve all frequently asked questions associated with the bot. use after authenticating the bot and when you need to list or manage its faq entries.
Connect any two apps with Notis in the middle.
Beamer and Botsonic, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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