Give QR campaign support useful customer context
When support arrives with a Stripe customer ID, fetch the customer record and make the relevant account context easier to review.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Retrieve customer
Retrieves detailed information for an existing stripe customer using their unique customer id.
Why this helps
Campaign support often requires opening Stripe separately to understand who the request concerns.
- Retrieve customer details using a supplied Stripe ID.
- Give support reports a concise account context.
- Reduce manual searching during campaign issue triage.
Setup
Build it in a few focused steps.
- 1Connect Beaconstac and Stripe once in the Notis portal.
- 2Create an automation in Automations, New Automation, and name it for QR support context.
- 3In one instruction, ask Notis to retrieve the Stripe customer using the valid ID in the request and summarize relevant returned details.
- 4Choose the notis_webhook trigger and select where run reports should go.
- 5Test with one real support request containing an existing Stripe customer ID.
Questions about this workflow
Can this search for a customer when the ID is missing?
This action retrieves a customer by unique customer ID. The request must contain that ID to retrieve a specific record.
Does it update the customer?
No. This workflow retrieves and summarizes customer details only.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Beaconstac to Stripe. A trigger fires from one place; an action lands in another.
Beaconstac triggers
Stripe actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Cancel subscription
Cancels a customer's active stripe subscription at the end of the current billing period, with options to invoice immediately for metered usage and prorate charges for unused time.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Confirm payment intent
Confirms a stripe paymentintent to finalize a payment; a `return url` is necessary if the payment method requires customer redirection.
Create Customer
Creates a new customer in stripe, required for creating charges or subscriptions; an email is highly recommended for customer communications.
Create an invoice
Creates a new draft stripe invoice for a customer; use to revise an existing invoice, bill for a specific subscription (which must belong to the customer), or apply detailed customizations.
Create payment intent
Creates a stripe paymentintent to initiate and process a customer's payment; using `application fee amount` for a connected account requires the `stripe-account` header.
Create a price
Creates a new stripe price for a product, defining its charges (one-time or recurring) and billing scheme; requires either an existing `product` id or `product data`.
Create product
Creates a new product in stripe, encoding the request as `application/x-www-form-urlencoded` by flattening nested structures.
Create Refund
Creates a full or partial refund in stripe, targeting either a specific charge id or a payment intent id.
Connect any two apps with Notis in the middle.
Beaconstac and Stripe, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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