Get a recurring brief of Basin feedback
Set aside a small review moment for customer feedback, with themes gathered from the Basin responses available to Notis.
Trigger
Recurring schedule
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Action
Send Message
Send a text message to a telegram chat using the bot api.
Why this helps
Feedback themes are hard to notice when responses accumulate one by one and nobody has time to compare them.
- Review available feedback in a single scheduled message.
- Spot repeated topics when response history supports the comparison.
- Avoid treating an incomplete history as a complete trend.
Setup
Build it in a few focused steps.
- 1Connect Basin and Telegram once in the Notis portal.
- 2Create an automation in the portal or tell Notis from any channel.
- 3Describe the feedback themes to summarize and ask Notis to state when available history is insufficient for comparisons.
- 4Choose a recurring schedule trigger and select where run reports should go.
- 5Test with real feedback history and confirm its coverage before relying on trends.
Questions about this workflow
Will it always identify meaningful trends?
No. A comparison depends on the response history available to the automation. If the history is incomplete, the brief should say so.
Can I choose how often it runs?
Yes. Choose a recurring schedule trigger when setting up the automation.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Basin to Telegram. A trigger fires from one place; an action lands in another.
Basin triggers
Telegram actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Answer Callback Query
Use this method to send answers to callback queries sent from inline keyboards. the answer will be displayed to the user as a notification at the top of the chat screen or as an alert.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete Message
Delete a message, including service messages, with certain limitations.
Edit Message
Edit text messages sent by the bot.
Export Chat Invite Link
Generate a new primary invite link for a chat; any previously generated primary link is revoked. the bot must be an administrator in the chat for this to work and must have the appropriate administrator rights.
Forward Message
Forward messages of any kind. service messages can't be forwarded.
Get Chat Info
Get up to date information about the chat (current name of the user for one-on-one conversations, current username of a user, group or channel, etc.).
Get Chat Administrators
Get a list of administrators in a chat. on success, returns an array of chatmember objects that contains information about all chat administrators except other bots.
Get Chat History
Get chat history messages. note: this uses the getupdates method with specific parameters to retrieve historical messages.
Connect any two apps with Notis in the middle.
Basin and Telegram, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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