Process approved refund requests from Basin
Keep refund requests moving from intake to resolution, with clear approval criteria in your instruction.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Create Refund
Creates a full or partial refund in stripe, targeting either a specific charge id or a payment intent id.
Why this helps
Refund requests can get buried in form responses, delaying customers and increasing follow-up work.
- Bring refund requests into a consistent process.
- Specify whether to refund by charge ID or payment intent ID.
- Reserve refund creation for requests that meet your stated approval rules.
Setup
Build it in a few focused steps.
- 1Connect Basin and Stripe once in the Notis portal.
- 2Create an automation in Automations, then choose a name and report channel.
- 3Tell Notis to create a full or partial Stripe refund only for requests that meet your approval criteria and include a valid charge or payment intent ID.
- 4Choose a webhook trigger and select where run reports should go.
- 5Test with one real example using a suitable Stripe transaction.
Questions about this workflow
Can a form submission alone authorize a refund?
Your instruction should specify what approval evidence or criteria are required. The refund action needs a charge ID or payment intent ID.
Can the workflow issue a partial refund?
Yes. Include the amount or criteria for the partial refund in your instruction and ensure the submitted request provides the needed information.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Basin to Stripe. A trigger fires from one place; an action lands in another.
Basin triggers
Stripe actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Cancel subscription
Cancels a customer's active stripe subscription at the end of the current billing period, with options to invoice immediately for metered usage and prorate charges for unused time.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Confirm payment intent
Confirms a stripe paymentintent to finalize a payment; a `return url` is necessary if the payment method requires customer redirection.
Create Customer
Creates a new customer in stripe, required for creating charges or subscriptions; an email is highly recommended for customer communications.
Create an invoice
Creates a new draft stripe invoice for a customer; use to revise an existing invoice, bill for a specific subscription (which must belong to the customer), or apply detailed customizations.
Create payment intent
Creates a stripe paymentintent to initiate and process a customer's payment; using `application fee amount` for a connected account requires the `stripe-account` header.
Create a price
Creates a new stripe price for a product, defining its charges (one-time or recurring) and billing scheme; requires either an existing `product` id or `product data`.
Create product
Creates a new product in stripe, encoding the request as `application/x-www-form-urlencoded` by flattening nested structures.
Create Refund
Creates a full or partial refund in stripe, targeting either a specific charge id or a payment intent id.
Connect any two apps with Notis in the middle.
Basin and Stripe, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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