Capture urgent Basin reports in Jira
Give urgent reports a clear place in the team's Jira workflow as soon as they arrive.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Create Issue
Creates a new jira issue (e.g., bug, task, story) in a specified project.
Why this helps
Time-sensitive reports can wait in a form inbox while the team switches tools to track them.
- Give urgent reports a tracked place for response.
- Summarize the reported impact for quick review.
- Keep routine feedback out of the incident path.
Setup
Build it in a few focused steps.
- 1Connect Basin and Jira once in the Notis portal.
- 2Create an automation and describe what qualifies as an urgent incident and what the new Jira issue should explain.
- 3Choose a webhook trigger and select where run reports should go.
- 4Test with one real incident response and review the created issue.
Questions about this workflow
Will every report be treated as an incident?
No. Define the urgency and impact signals in the instruction so Notis can distinguish incident reports from routine submissions.
Can the team review what Notis did?
Choose a report channel during setup and inspect the Jira issue after testing.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Basin to Jira. A trigger fires from one place; an action lands in another.
Basin triggers
Jira actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Attachment
Uploads and attaches a file to a jira issue.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add Comment
Adds a comment using atlassian document format (adf) for rich text to an existing jira issue.
Add Watcher to Issue
Adds a user to an issue's watcher list by account id.
Assign Issue
Assigns a jira issue to a user, default assignee, or unassigns; supports email/name lookup.
Bulk Create Issues
Creates multiple jira issues (up to 50 per call) with full feature support including markdown, assignee resolution, and priority handling.
Create Issue
Creates a new jira issue (e.g., bug, task, story) in a specified project.
Link Issues
Links two jira issues using a specified link type with optional comment.
Create Project
Creates a new jira project with required lead, template, and type configuration.
Connect any two apps with Notis in the middle.
Basin and Jira, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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