Give unowned Basin request work a clear next owner
Turn an unassigned issue into someone’s next step when ownership is clear.
Trigger
Recurring schedule
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Action
Assign Issue
Assigns a jira issue to a user, default assignee, or unassigns; supports email/name lookup.
Why this helps
A request can be tracked in Jira yet still go nowhere because nobody owns the next action.
- Find unowned work during a predictable review.
- Assign issues when a response or rule identifies the owner.
- Leave ambiguous cases visible for human follow-up.
Setup
Build it in a few focused steps.
- 1Connect Basin and Jira once in the Notis portal.
- 2Create an automation and describe how to identify unassigned issues linked to Basin and determine a suitable owner.
- 3Choose a recurring schedule and select where run reports should go.
- 4Test with one real unassigned issue and confirm the assigned Jira user.
Questions about this workflow
Can an issue remain unassigned when the owner is uncertain?
Yes. Tell Notis to report ambiguous cases rather than guessing.
How does assignment resolve users?
The action supports email or name lookup and can also assign to the default assignee.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Basin to Jira. A trigger fires from one place; an action lands in another.
Basin triggers
Jira actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Attachment
Uploads and attaches a file to a jira issue.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add Comment
Adds a comment using atlassian document format (adf) for rich text to an existing jira issue.
Add Watcher to Issue
Adds a user to an issue's watcher list by account id.
Assign Issue
Assigns a jira issue to a user, default assignee, or unassigns; supports email/name lookup.
Bulk Create Issues
Creates multiple jira issues (up to 50 per call) with full feature support including markdown, assignee resolution, and priority handling.
Create Issue
Creates a new jira issue (e.g., bug, task, story) in a specified project.
Link Issues
Links two jira issues using a specified link type with optional comment.
Create Project
Creates a new jira project with required lead, template, and type configuration.
Connect any two apps with Notis in the middle.
Basin and Jira, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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