Keep quiet Basin requests from going stale
Put aging requests back in view so someone can decide whether they still need action.
Trigger
Recurring schedule
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Action
Edit Issue
Updates an existing jira issue with field values and operations. supports direct field parameters (summary, description, assignee, priority, etc.) that are merged with the fields parameter. direct parameters take precedence.
Why this helps
Requests can sit open without a recent response or a visible reminder to check their status.
- Bring quiet requests back to the team's attention.
- Apply a clear Jira update to work that meets your stale criteria.
- Use an explicit interval rather than relying on memory.
Setup
Build it in a few focused steps.
- 1Connect Basin and Jira once in the Notis portal.
- 2Create an automation and describe the quiet period, how to match responses to open issues, and the Jira update to make.
- 3Choose a recurring schedule and select where run reports should go.
- 4Test with one real stale request and inspect the Jira update.
Questions about this workflow
Does this assume Basin has a built-in reminder field?
No. The automation can compare available response and Jira information. Supply any baseline or interval needed if the apps do not provide it.
What should happen when an issue is already resolved?
Include a rule to skip resolved work or report it for review, based on your follow-up process.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Basin to Jira. A trigger fires from one place; an action lands in another.
Basin triggers
Jira actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Attachment
Uploads and attaches a file to a jira issue.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add Comment
Adds a comment using atlassian document format (adf) for rich text to an existing jira issue.
Add Watcher to Issue
Adds a user to an issue's watcher list by account id.
Assign Issue
Assigns a jira issue to a user, default assignee, or unassigns; supports email/name lookup.
Bulk Create Issues
Creates multiple jira issues (up to 50 per call) with full feature support including markdown, assignee resolution, and priority handling.
Create Issue
Creates a new jira issue (e.g., bug, task, story) in a specified project.
Link Issues
Links two jira issues using a specified link type with optional comment.
Create Project
Creates a new jira project with required lead, template, and type configuration.
Connect any two apps with Notis in the middle.
Basin and Jira, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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